Paul Stephan
Austin,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to use diverse professional background to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Production Associate
Tesla
Austin, TX
02.2024 - 04.2024
- Operated specialized equipment used in the assembly line to help produce Tesla Model Y vehicles according to established procedures.
- Collaborated with team members to identify and resolve production issues in a timely manner.
- Ensured that all safety protocols were followed during the production process.
Assistant Sales Manager
Consumer Solar
, New Mexico
02.2023 - 02.2024
- Established new solar accounts while maintaining existing customer base.
- Assisted in leading a team of sales representatives specializing in residential account installations.
- Implemented innovative sales strategies and leveraged federal and state incentives to obtain new solar clients.
Sales Associate/Technical Support Representative
Safe Home Security, Inc
Utah
01.2023 - 02.2024
- Troubleshooted security equipment, applications, cameras, and Z-Wave automation over the phone and in person with home security clients.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Managed sales lead generation and conversion for residential clients.
Sales Associate
Brinks Home Security
Utah
11.2021 - 01.2023
- Delivered home security solutions and cultivated strong client relationships with customers.
- Utilized a personable sales approach to reach and exceed sales goals.
- Resolved customer complaints professionally and in accordance with company policy.
Sales Associate
Safe Home Security, Inc
, Utah
09.2018 - 11.2021
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
Sales Associate
Alder Home Security
, Utah
10.2013 - 09.2018
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Assessed customer needs to provide assistance and information on product features.
Education
High School Diploma -
Mission Viejo High School
Mission Viejo, CA2012-2013
Brigham Young University
Provo, UTSkills
- Assembly and production
- System Troubleshooting
- Teamwork and Collaboration
- Product Sales
- Conflict Resolution
- Verbal/written communication
Timeline
Production Associate
Tesla
02.2024 - 04.2024
Assistant Sales Manager
Consumer Solar
02.2023 - 02.2024
Sales Associate/Technical Support Representative
Safe Home Security, Inc
01.2023 - 02.2024
Sales Associate
Brinks Home Security
11.2021 - 01.2023
Sales Associate
Safe Home Security, Inc
09.2018 - 11.2021
Sales Associate
Alder Home Security
10.2013 - 09.2018
High School Diploma -
Mission Viejo High School
2012-2013
Brigham Young University
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