Summary
Overview
Work History
Education
Skills
Timeline
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Paul Swaray

Gainesville,VA

Summary

Helpful Computer Lab Assistant with comprehensive experience troubleshooting computer problems and maintaining lab equipment. Skilled at operating and repairing printers, scanners, and fax machines. Adept at resolving all computer hardware and software issues. Friendly and accommodating with a professional attitude.

Overview

7
7
years of professional experience

Work History

Team Member

Popeyes Louisiana Chicken
06.2023 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Computer Lab Assistant

Dgitek IT Training Institute
02.2021 - Current
  • Monitored systems in operation and quickly troubleshot errors.
  • Handled lab equipment, cleaned keyboards, monitors and disk drives.
  • Responded to customer inquiries and provided technical assistance over phone and in person.

High School Robotics Science

Patriot High School
09.2019 - 06.2022
  • Planned and developed robotic programs that performed specific functions.
  • Participated in project development and reported outcomes

Tutor

05.2021 - 04.2022
  • Collaborated with peers to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated my peers towards learning and studying to build self-confidence and reduce fear of failure.

Volunteer

All Saints Catholic Church And School
03.2019 - 05.2021
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Theater Actor

All Saints Catholic Church And School
11.2017 - 12.2018
  • Worked collaboratively with other actors to perform scenes and convey stories.
  • Practiced lines and scenes independently and collaboratively to prepare for performances.

Python Programming

Northern Virginia Community College
09.2022 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Collaborated with team to determine application requirement specifications.
  • Implemented scripts to enhance user experience.

Education

Associate of Science - Computer Science

Northern Virginia Community College
06.2024

High School Diploma -

Patriot High School
Nokesville, VA
06.2022

Bachelor of Science - Computer Science

Virginia Tech
Blacksburg, VA
06-2026

Skills

  • Database management expertise
  • Help desk experience
  • Software installation
  • Printer setup
  • Cybersecurity
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Active listening

Timeline

Team Member

Popeyes Louisiana Chicken
06.2023 - 08.2024

Python Programming

Northern Virginia Community College
09.2022 - 05.2023

Tutor

05.2021 - 04.2022

Computer Lab Assistant

Dgitek IT Training Institute
02.2021 - Current

High School Robotics Science

Patriot High School
09.2019 - 06.2022

Volunteer

All Saints Catholic Church And School
03.2019 - 05.2021

Theater Actor

All Saints Catholic Church And School
11.2017 - 12.2018

High School Diploma -

Patriot High School

Associate of Science - Computer Science

Northern Virginia Community College

Bachelor of Science - Computer Science

Virginia Tech

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Paul Swaray