Service-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 26 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I started in the car business in September of 1997. I have held many positions throughout my years in this business. From Sales, Service Writer, Service Manager, Finance Manager, Sales Manager, to General Manager. I have obtained many different skills throughout my career and have trained employees in many different positions. Most of which have gone on to be promoted to higher positions. I have gained solid customer relations experience in consumer and commercial markets. I have also had the experience of managing multiple employees and multiple departments in my time and positions over the years.
I can provide multiple references on request.