Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paul Tierney

Springvale,ME

Summary

Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation and documentation. Data-driven quality inspector with strong background in precast concrete production environments and 25 ton overhead crane operator. Devoted to catching and preventing errors to keep costs low and quality high. Tracks team testing, inspection and documentation activities to create detailed and informative reports for yearly audit from NPCA ( National Precast Concrete Association ).

Overview

18
18
years of professional experience
1
1
Certification

Work History

Quality Controller Manager

George Roberts
Alfred, United States
07.2019 - Current
  • Accurately read, understood, and carried out written instructions.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.
  • Inspected products for compliance with established industry standards, company policies, and procedures.
  • Calibrated tools and equipment to meet requirements.
  • Rejected materials, components and finished products and documented reasons.
  • Improved quality processes for increased efficiency and effectiveness.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Performed root cause analysis on non-compliant parts.
  • Developed and implemented quality assurance improvements.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Inspected set sample of products for defects and compliance with design standards.
  • Trained and operated 25 ton overhead crane.

Working Supervisor

George Roberts
Alfred, United States
07.2012 - Current
  • Accurately read, understood, and carried out written instructions.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
  • Fire watcher
  • Tools operator
  • Reworked positions and workflow based on individual abilities and production targets.
  • Established clear priorities and production quality standards.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Checked equipment to determine if maintenance was required.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Developed and implemented new procedures to increase productivity and constructiveness.
  • Monitored usage of supplies and materials to establish cost effective operations.
  • Conducted monthly meetings with employees to discuss safety issues, status and development.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Scheduled job assignments for staff to monitor progress and performance.
  • Addressed issues with employees and customers to manage healthy conflict resolutions.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Inspected equipment and tools used for safe operation.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Trained and operator of 25 ton overhead crane.
  • Rigging product to pull out of forms.
  • Flipping product on its side so it can be taken out of the buildings.
  • Over seeing rigging and flipping of product on a day to day basis.
  • Training of the rigging and flipping of product on a day to day basis.

Loss Prevention Officer

Shaws Warehouse
Wells, ME
06.2012 - 09.2012
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Liaised with law enforcement and security personnel in issue investigation.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Completed incident reports and activity logs for accurate, current records.
  • Observed video surveillance systems for prompt emergency response.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.

Correctional Officer

MTC Corrections
Golden Valley, AZ
06.2011 - 06.2012
  • Conducted routine and emergency head counts.
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Interviewed inmates to obtain information and assess needs.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted security checks of inmates and living areas.
  • Documented inmate behavior and activities in logbooks.
  • Enforced rules and regulations to maintain order among inmates.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Prepared reports to document incidents and violations.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Interviewed inmates to obtain information and evidence.
  • Investigated and responded to incidents of inmate misconduct.

Working Foreman

Genest Precast
Sanford, ME
02.2005 - 03.2012
  • Managed teams of 5 to 10 laborer's at any given time
  • Reviewed daily work assignments and delegated tasks to employees to supervise completion.
  • Supervised maintenance and construction projects.
  • Answered and responded patiently and effectively to customer inquiries, questions and complaints.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Reworked positions and workflow based on individual abilities and production targets.
  • Checked equipment to determine if maintenance was required.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Established clear priorities and production quality standards.
  • Monitored usage of supplies and materials to establish cost effective operations.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Developed and implemented new procedures to increase productivity and constructiveness.
  • Addressed issues with employees and customers to manage healthy conflict resolutions.
  • Scheduled job assignments for staff to monitor progress and performance.
  • Devised and implemented safety protocols to reduce risks on construction and extraction sites.
  • Inspected equipment and tools used for safe operation.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Monitored job progress and performance of employees to complete projects prior to deadlines.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Provided feedback to workers on job performance and safety procedures.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Trained and operated overhead crane.

Education

GED -

Massabesic High School
Waterboro, ME
03.2001

Skills

  • Extensive experience with variety of tools
  • Good communication skills
  • Overhead Crane operator
  • Forklift Operation
  • Basic computer skills
  • Equipment operation
  • Project Management
  • Policy reinforcement
  • Quality control tests
  • Knowledge of quality systems
  • Employee supervision
  • Staff training and development

Certification

SERV-SAFE CETIFICATION,BUSINESS MANAGEMENT

Timeline

Quality Controller Manager

George Roberts
07.2019 - Current

Working Supervisor

George Roberts
07.2012 - Current

Loss Prevention Officer

Shaws Warehouse
06.2012 - 09.2012

Correctional Officer

MTC Corrections
06.2011 - 06.2012

Working Foreman

Genest Precast
02.2005 - 03.2012

GED -

Massabesic High School

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Paul Tierney