President
Shasta Landscaping Inc.
San Marcos, CA
2003.07 - 2024.01
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Represented the organization at community events and public forums to promote its mission.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Analyzed data from surveys to identify areas for improvement in organizational operations.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Resolved conflicts between staff members by listening attentively and providing constructive feedback.
- Negotiated contracts with vendors for services such as IT maintenance or event catering.
- Ensured compliance with all applicable laws related to nonprofit organizations.
- Implemented new technologies to streamline organizational processes when needed.
- Reviewed reports submitted by department heads to assess progress towards meeting objectives.
- Maintained effective communication channels with all stakeholders involved in the organization's activities.
- Initiated projects aimed at improving customer service standards across departments.
- Coordinated work across departments to keep teams on track with company goals.
- Determined performance goals and offered tactics for achieving milestones.
- Integrated marketing and sales strategies with business development and operational leadership plans.
- Analyzed financial statements and forecasts to improve programs, performance and policies.
- Developed and executed strategic business plan to attain assigned metrics.
- Managed and oversaw leadership team to meet established KPIs and achieve objectives and key results.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Diminished regulatory risks by strict adherence to insurance and safety regulations.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Hired, trained and mentored 120 staff members to maximize productivity.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Brought in more than $3 million in new business each quarter.
- Optimized supply chain to reduce materials costs and improve distribution.
- Developed long-range plans for business growth, resulting in 80% increase in annual sales.
- Drove revenue up by 80% by cultivating successful client relations.
- Increased company revenue by $1.5 million within first year.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
