Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Driver position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Driver/Helper
LEAP
01.2023 - 02.2024
Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
Exhibited good attendance, work habits, and willingness to learn job functions.
Prevented damage to packages and products by correctly securing loads.
Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
Lifted and carried packages weighing up to Number pounds.
Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
Maintained vehicle organization and cleanliness and reported any issues to driver.
. Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
Arranged packages on truck to achieve best use of storage space and to minimize damage.
Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
Assisted driver with product or package deliveries to residential and commercial locations.
Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
. Promoted a clean working environment by maintaining cleanliness within the vehicle cabin.
Contributed to a positive team atmosphere by collaborating closely with fellow Driver Helpers and other staff members.
Scanned and tracked packages for delivery accuracy and security.
. Exhibited flexibility in adapting to changing priorities due to unforeseen circumstances such as weather conditions or road hazards.
Displayed very good communication and customer service skills.
Assisted with shipment preparation and documentation to support accuracy and proper tracking.
Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
. Kept detailed records of completed deliveries for reporting accuracy and scheduling optimization purposes.
Verified and documented package deliveries for proof of accuracy and deadline adherence.
Monitored traffic conditions to proactively suggest reroutes to avoid delays.
Used hand trucks and dollies to safely transport heavy and cumbersome packages.
Communicated effectively with dispatchers, providing real-time updates on delivery progress and potential delays.
Supported smooth warehouse operations by participating in the sorting, staging, and storage of incoming shipments.
Reduced downtime for the driver, assisting with minor repairs and maintenance tasks as needed.
Demonstrated professional conduct at all times when interacting with customers during pickups or dropoffs.
Managed detailed records of packages and deliveries according to established protocols.
. Consistently followed established guidelines regarding package handling practices to minimize risk of damage or loss.
Streamlined delivery processes by organizing packages according to delivery routes and schedules.
Reported package damage or delivery issues to driver for swift resolution.
. Assisted in training new Driver Helpers on company policies, procedures, and safety standards.
Used proper safety techniques and gear such as lifting straps to move items off truck.
Achieved punctual deliveries through diligent route planning while accounting for traffic patterns or road closures.
Escalated any customer issues or concerns promptly, fostering strong relationships between the company and its clients.
. Leveraged local knowledge of service areas to provide recommendations for alternative routes when necessary.
Enhanced operational efficiency by performing routine vehicle inspections before each shift.
Moved furniture and boxes using utility dolly and truck ramp.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Maintained clean, orderly work environment free of hazards.
Drove forklifts, pallet jacks and other equipment to move materials.
Verified documentation and condition of freight to assure quality standards were achieved.
Operated equipment while observing standard safety procedures.
Strapped items down over protective padding to secure throughout transportation.
Helped train new employees in safe practices and warehouse procedures.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Owner/Supervisor/Equipment Operator-driver
Keep It Green Landscaping
04.2013 - 02.2021
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Evaluated suppliers to maintain cost controls and improve operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Conducted target market research to discover customer needs and analyze competitor trends.
Generated revenues yearly and effectively capitalized on industry growth.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
Prepared bank deposits and handled business sales, returns, and transaction reports.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Introduced new methods, practices, and systems to reduce turnaround time.
Performed statistical analyses to gather data for operational and forecast team needs.
Conducted audit inspections and independent checks to verify parts and materials.
Assessed damaged materials and notified maintenance personnel of needed repairs.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained and guided team members to maintain high productivity and performance metrics.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Reduced operational risks while organizing data to forecast performance trends.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Evaluated employee performance and coached and trained to improve weak areas.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Achieved results by working with staff to meet established targets.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Conducted routine inspections to check quality and compliance with established specifications.
Operated machining equipment safely with team of operators.
Maintained and cleaned equipment after each job and inspected.
Operated range of heavy equipment on regular basis with advanced skill.
Generated consistent referrals and repeat business by providing friendly and fast service.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Minimized liability by consistently following road rules when driving.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Drove safely in various weather and road conditions to avoid accidents.
Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
Education
Associate Of Business Administration - Business Administration And Management
Strayer University
Washington, DC
GED -
Lafayette High School
Williamsburg, VA
07.1997
Skills
Loading and unloading
Driver assistance
Vehicle Maintenance
Organization
Heavy Lifting
Package handling
Loading and unloading procedures
Truck loading
Forklift Operation
Item securing
Safety practices
Equipment usage
Punctuality
Safe Lifting Procedures
Vehicle Inspection
Route Navigation
Equipment Operation
GPS Navigation
Equipment Inspections
Product Inspection
Equipment monitoring
Damage Prevention
Quality controls
Product Transport
Truck loading and unloading
Attention to Detail
Team Collaboration
Inventory organization
Labeling and boxing
Material Handling
Problem-Solving
Physical Strength and Stamina
Truck Driving
Type truck operations
Lifting and sorting
Health and safety compliance
Pallet Jack Operation
OSHA Compliance
Standards Compliance
Visual Inspection
Forklift Operations
Loading Dock Operations
DOT Regulations
Furniture Moving
Tool and Supply Organization
Safety Precautions
Assembly and production
Logistics Management
Willing to Learn
Critical Thinking
Hand and Power Tool Operation
Relationship Building
Wrapping and boxing
Stacking and Staging
Warehouse Logistics
Protective Equipment Use
Lifts Number pounds
Purchase order verification
Route deliveries
Timeline
Driver/Helper
LEAP
01.2023 - 02.2024
Owner/Supervisor/Equipment Operator-driver
Keep It Green Landscaping
04.2013 - 02.2021
Associate Of Business Administration - Business Administration And Management