Paul Valencia
Ogden,UT
Summary
Dynamic logistics professional with extensive experience, excelling in warehouse operations and team collaboration. Results-driven sales professional with account management experience. Skilled in client relationship building, strategic planning, and driving revenue growth. Known for fostering team collaboration and adapting to changing needs. Proficient in CRM software, negotiation, and problem-solving, with focus on delivering measurable outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
UTDC-Vinyl & VAS Material Handler
Bob Barker Company
Ogden, UT
08.2025 - Current
- Operate and maintain multiple powered manufacturing equipment, including: forklifts, pallet jacks, core stuffing and fusion seal machines.
- Maintain accurate records for daily production totals including: quantities produced, downtime incidents, possible product deviations from protocol specifications.
- Gained significant knowledge of NetSuite, including appropriate functions to support Vinyl & VAS teams effectively.
- Demonstrate strong work ethic, pursuing projects and deliver solutions in timely manner.
- Collaboration with cross-functional teams including: shipping, receiving, break, bulk and inventory control; helping to ensure effective order fulfillment.
Shipping Supervisor
Filterbuy Utah, LLC.
Ogden, UT
08.2020 - 08.2022
- Supervised daily shipping operations, ensuring timely dispatch of products and adherence to quality standards for 50+ person warehouse, successfully processing 1000+ orders daily.
- Coordinated domestic and foreign logistics with carriers to optimize shipping routes and reduce transit times.
- Monitored performance metrics, providing feedback to staff and fostering a culture of continuous improvement.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Trained new team members on shipping procedures and safety protocols to enhance operational efficiency.
- Implemented inventory management practices, maintaining accurate stock levels and minimizing discrepancies.
Logistics Specialist
Newspapers of Utah, LLC.
Ogden, UT
12.2018 - 11.2020
- Coordinated logistics operations to ensure timely delivery of materials and publications.
- Managed inventory levels, optimizing stock replenishment processes for improved efficiency.
- Developed and implemented shipping schedules, reducing delays in transportation and distribution.
- Monitored supply chain performance, identifying areas for process improvements and cost savings.
General Manager
Hoffman Cleaners
Ogden, UT
03.2013 - 12.2018
- Trained employees on duties, policies and procedures.
- Designed sales and service strategies to generate revenue and maintain customer retention.
- Directed safety operations and maintained clean work environments to adhere to EPA and OSHA regulations.
- Maximized scheduling and employee productivity.
- Compiled data, payroll and accounting programs.
Senior Bank Teller
Washington Mutual Bank
Bountiful, UT
02.2008 - 03.2013
- Supervised daily cash teller operations, ensuring accuracy and compliance with banking regulations.
- Trained and mentored junior tellers, enhancing team performance and customer service skills.
- Developed and maintained relationships with clients to identify banking needs and promote services.
- Led initiatives for staff training programs, boosting overall team competency in product knowledge and service delivery.
- Participated in community outreach events on behalf of the bank, enhancing brand visibility and fostering goodwill within the local area.
Sales/Customer Service Representative II
Best Buy Inc
Riverdale, UT
08.2002 - 07.2008
- Assisted customers in product selection, enhancing overall shopping experience.
- Demonstrated product features and benefits to enhance customer understanding.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
High School Diploma -
Ogden High School
Ogden, UT07-2003
Skills
- Warehouse operations
- Teamwork and collaboration
- Forklift operation
- Production support
- Relationship development
- Upselling and cross selling
- Email and phone etiquette
- Sales closing
- Contract management
- Prospect Follow-up
Certification
- Certified Forklift Operator, National Forklift Foundation
Timeline
UTDC-Vinyl & VAS Material Handler
Bob Barker Company
08.2025 - Current
Shipping Supervisor
Filterbuy Utah, LLC.
08.2020 - 08.2022
Logistics Specialist
Newspapers of Utah, LLC.
12.2018 - 11.2020
General Manager
Hoffman Cleaners
03.2013 - 12.2018
Senior Bank Teller
Washington Mutual Bank
02.2008 - 03.2013
Sales/Customer Service Representative II
Best Buy Inc
08.2002 - 07.2008
High School Diploma -
Ogden High School