Paul Valerio
Salt Lake City
Summary
Dynamic and dependable professional with extensive experience at Smiths Food And Drug, excelling in order picking accuracy and warehouse operations. Recognized for enhancing productivity and training staff on safety compliance. A motivated team player committed to maintaining high standards of inventory integrity and customer service excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
LTO/Warehouse Order Selector
Smiths Food And Drug
07.2020 - Current
- Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
- Selected and packed orders accurately for timely shipment to customers.
- Maintained inventory accuracy through regular cycle counts and stock replenishment.
- Collaborated with team members to streamline order processing workflows.
- Trained new employees on safety protocols and warehouse systems.
- Departments Steering Comity Rep./ BRI team member.
- Monitored product quality during selection, ensuring compliance with company standards.
- Assisted in maintaining a clean and organized work environment to promote safety practices.
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Participated in ongoing training sessions and workshops, staying up-to-date with industry trends and advancements for continued growth in the role.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
- Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
- Maintained inventory integrity by promptly reporting any discrepancies or damaged goods found during the picking process.
- Assisted in inventory management by conducting regular cycle counts and updating stock records accordingly.
- Streamlined the order picking process by implementing time-saving techniques learned from industry best practices.
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed orders precisely for correct items, sizes and quantities.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Prepared and checked outbound shipments for accuracy.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Produce Stock Clerk
Smiths Food And Drug
08.2018 - 07.2020
- Maintained accurate inventory records using warehouse management systems.
- Coordinated product restocking to ensure optimal shelf availability.
- Assisted in training new staff on safety protocols and operational procedures.
- Implemented process improvements that enhanced stock organization efficiency.
- Monitored product expiration dates, ensuring compliance with quality standards.
- Collaborated with team members to streamline receiving and storage operations.
- Conducted regular audits of stock levels to minimize discrepancies and losses.
- Reduced waste by efficiently rotating stock and removing expired items promptly.
- Improved workflow efficiency by assisting with unloading trucks and moving pallets of produce to designated areas.
- Streamlined restocking process by organizing backroom storage for quick access during peak hours.
- Kept management informed of customer feedback, inventory discrepancies, or equipment issues to ensure swift resolution and continuous improvement.
- Provided support to other departments as needed, demonstrating teamwork and adaptability within the store environment.
- Contributed to store profitability by preventing loss through proper handling of perishable products.
- Demonstrated flexibility in scheduling availability to cover shifts when needed, ensuring adequate coverage at all times in the department.
- Facilitated smooth operations during shift changes by effectively communicating tasks completed or pending with incoming staff members.
- Enhanced customer satisfaction by maintaining a clean and organized produce department.
- Educated customers about produce selection, storage, and preparation tips, enhancing their overall shopping experience.
- Adhered to company safety guidelines, minimizing accidents in the workplace through diligence and attention to detail.
- Ensured product freshness by consistently checking quality and removing any damaged items from the sales floor.
- Assisted customers in locating specific produce items, providing excellent service and fostering return visits.
- Upheld food safety standards by regularly cleaning shelves, bins, coolers, and workspaces while wearing appropriate protective gear.
- Maintained proper inventory levels by accurately counting stock during weekly audits.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Night Stocker
Smiths Food And Drug
08.2017 - 08.2018
- Stocked shelves efficiently to ensure product availability and enhance customer experience.
- Organized inventory to streamline restocking processes and maintain store presentation standards.
- Collaborated with team members to optimize workflow and improve stocking efficiency during peak hours.
- Monitored product expiration dates, ensuring compliance with safety regulations and maintaining quality standards.
- Trained new staff on stocking procedures, safety protocols, and proper use of equipment.
- Implemented best practices for inventory management, reducing waste and improving stock accuracy.
- Led efforts in maintaining a clean and organized stockroom environment to facilitate efficient operations.
- Coordinated with management to identify high-demand products for timely restocking decisions.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
- Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
- Ensured accurate product placement by carefully following planograms and store layouts.
- Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
Night Shift Lead
Purple
01.2017 - 08.2017
- Operated machinery and tools safely to support night shift production goals.
- Monitored team performance and provided guidance on best practices to improve productivity.
- Assisted in training new employees on safety protocols and operational procedures.
- Coordinated workflow among team members to ensure efficient task completion during shifts.
- Conducted regular inspections of equipment to maintain operational readiness and safety standards.
- Resolved minor technical issues promptly to minimize downtime and maintain production schedules.
- Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Resolved conflicts among team members, fostering a respectful and collaborative work atmosphere.
- Oversaw maintenance schedules for equipment used during the night shift, minimizing downtime due to breakdowns or repairs while maximizing operational efficiency.
Customer Service Manager
Walmart
07.2007 - 08.2016
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Trained team members on best practices for customer interaction and support.
- Managed daily operations of customer service department, ensuring smooth workflow.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
Education
Associate of Applied Science - Criminal Justice
ITT Technical Institute
Salt Lake City, UT09-2010
High School Diploma -
Tooele High School
Tooele, UT05-2007
Skills
- Heavy lifting
- Order picking accuracy
- Pallet jack operation
- Warehouse safety procedures
- Safety compliance
- Attention to detail
- Motivated team player
- Warehouse operations
- Dependable and reliable
- Customer service
- Staff training
Certification
Forklift
Reach
Timeline
LTO/Warehouse Order Selector
Smiths Food And Drug
07.2020 - Current
Produce Stock Clerk
Smiths Food And Drug
08.2018 - 07.2020
Night Stocker
Smiths Food And Drug
08.2017 - 08.2018
Night Shift Lead
Purple
01.2017 - 08.2017
Customer Service Manager
Walmart
07.2007 - 08.2016
Associate of Applied Science - Criminal Justice
ITT Technical Institute
High School Diploma -
Tooele High School