Paul Villarreal
Kenedy,TX
Summary
Rational Correctional Officer Sergeant with an assertive and firm demeanor. Committed to maintaining ethical and moral standards while supervising and monitoring staff and offenders. Familiar with mental health and behavioral disorders. Professional with strong background in correctional facility operations, prepared to contribute effectively to maintaining order and safety. Skilled in crisis management, inmate supervision, and security protocols. Reliable team player with focus on collaboration and achieving results, adaptable to changing needs. Known for leadership, integrity, and excellent communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Correctional Sergeant
The Geo Group
06.2019 - Current
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Resolved issues and disputes between inmates professionally and respectfully.
- Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
- Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Supervised dining hall, outdoor recreation area, and inmate housing unit.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Monitored and confirmed compliance with safety standards and regulations.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Handled inmate counts and searches for missing inmates.
- Coordinated responses to emergency situations arising in different prison locations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
- Supervised 34 employees and performance of tasks and managed 1328 offenders.
Safety Lead
Eurest Services
07.2016 - 05.2019
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
- Examined hazardous incidents and accidents to uncover causes and provided corrective actions.
- Determined and resolved potential safety code deficits, which addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems.
- Operated landscaping equipment to maintain grounds and remove trees.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Facilitated monthly toolbox talks focused on relevant safety topics, fostering open communication among team members regarding potential hazards or concerns.
- Supported continuous improvement efforts by researching best practices in workplace safety and recommending appropriate interventions.
- Collaborated with management to establish safety policies and procedures that met OSHA regulations.
- Provided ongoing coaching and support for employees to improve their understanding of safe work practices.
- Monitored employee adherence to safety protocols, addressing violations promptly and effectively.
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Evaluated job hazard analyses regularly to ensure ongoing effectiveness and identify areas for potential improvement.
- Coordinated with external vendors to ensure proper maintenance of safety equipment according to industry standards.
- Developed emergency response procedures, ensuring all employees were prepared for various situations.
- Served as primary point of contact for regulatory agencies during site visits and audits, demonstrating compliance with all applicable requirements.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Developed and implemented safety programs.
- Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
- Conducted regular audits of safety equipment, maintaining proper functioning and compliance with standards.
- Developed and implemented safety policies and procedures to promote workplace safety.
- Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Enhanced workplace safety by implementing comprehensive risk assessments and safety audits.
- Leveraged OSHA standards as basis for developing effective safety protocols tailored to organizational needs.
- Cultivated strong working relationships with cross-functional teams, facilitating collaborative efforts to maintain safe and healthy workplace for all employees.
- Assessed new equipment acquisitions for potential hazards before integration into workplace environment.
- Oversaw 6- 10 man work groups.
- Facilitated training for 26 employees.
Soldier:11B Infantry/12B Combat Engineer
Army National Guard TX
08.2012 - 08.2018
- Operated wheeled vehicles and equipment over varied terrain and roadways for field training.
- Used visual methods and mine detectors to identify and locate mines.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- Directed placement of material handling equipment to accomplish cargo loading and off-loading operations.
- Planned and carried out installation operations for field communications equipment
- Planned and carried out installation operations for field communications equipment.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Maintained required level of proficiency in use of firearms.
- Improved team cohesion by conducting regular training exercises and fostering a supportive environment.
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Secured and protected military property, assets, and personnel.
- Operated and maintained armored vehicles.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
- Trained in small arms, anti-armor and indirect fire weapons.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Maintained 100% accountability of assigned equipment worth more than $500,000.
Foreman
Industrial Site Services Inc
05.2011 - 06.2016
- Communicated with employees to demonstrate high standards and mitigate issues.
- Viewed and checked job equipment to determine maintenance requirements.
- Supervised projects to uphold schedule requirements and quality demands.
- Checked project details to verify job site materials and equipment.
- Increased productivity by improving employee morale and cross-functional communications.
- Managed department resources to maximize efficiency and achieve production targets.
- Operated landscaping equipment to maintain grounds and remove trees.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Reviewed project details to specify correct materials and equipment for job sites.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Inspected completed work to verify quality standards and compliance with criteria.
- Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Provided feedback to workers on job performance and safety procedures.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Checked equipment to determine if maintenance was required.
- Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
Dock Loader
Sam Kane Beef
03.2013 - 01.2015
- Operated pallet jacks as part of cargo transfer operations.
- Loaded and unloaded cargo to trucks and other shipping vehicles.
- Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.
- Maintained security and safety of dock area and shipments, limiting access to authorized personnel.
- Identified and inspected incoming shipments, documented receipt and pinpointed next carrier or destination.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Protected company inventory by maintaining and organizing storage areas.
- Scheduled dock departure times for average 15 shipments daily.
Team Leader Manager
Sonic
11.2009 - 08.2012
- Fostered positive employee relationships through communication, training and development coaching.
- Solved problems, handled escalated issues and mitigated risks.
- Oversaw daily workloads and workflow for smooth operations.
- Delegated work assignments and prioritized tasks.
- Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Established culture of accountability within team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted employee performance evaluations, providing constructive feedback to encourage professional growth and development.
- Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
- Improved customer satisfaction by implementing efficient service strategies and maintaining clean, organized restaurant environment.
- Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout establishment.
- Increased sales through effective promotion of daily specials and upselling menu items to customers.
- Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw an average of 15 staff members per daily shift.
Education
High School Diploma -
Sinton High School
Sinton, TX06.2011
Skills
- Leadership
- Microsoft Office
- Decision-making
- Active listening
- Organizational skills
- De-Escalation Techniques
- Emergency Response
- Inmate Transportation
- Staff Supervision
- Conflict Management
- Inmate Supervision
- Restraint Techniques
- Firearms proficiency
- Facility Security
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Self-defense techniques
- Professional ethics
- Self Motivation
- Interpersonal Skills
- Goal Setting
- Policy Implementation
- Conflict resolution skills
- Correctional facility procedures
- Stress Tolerance
- Weapons training
- Suicide Prevention
- Perimeter control
- Critical Thinking
- Loyalty
Accomplishments
- Employee of the month in every position I've held.
- Army Service Ribbon
- National Defense Service Medal
- Texas Humanitarian Service Ribbon
- Humanitarian Service Medal
- Army Reserve Components Achievement Medal
- Texas Adjutant Generals Individual Award
- Supervised team of 34 staff members.
Certification
- CPR and First Aid Certified
Timeline
Correctional Sergeant
The Geo Group
06.2019 - Current
Safety Lead
Eurest Services
07.2016 - 05.2019
Dock Loader
Sam Kane Beef
03.2013 - 01.2015
Soldier:11B Infantry/12B Combat Engineer
Army National Guard TX
08.2012 - 08.2018
Foreman
Industrial Site Services Inc
05.2011 - 06.2016
Team Leader Manager
Sonic
11.2009 - 08.2012
- CPR and First Aid Certified
High School Diploma -
Sinton High School
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