Paul Vines
Operations Manager
Roswell,NM
Summary
Accomplished Manager successfully orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with a strong drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.
Overview
8
8
years of professional experience
Work History
Yard Operations Manager
Foxworth Galbraith
Roswell, NM
05.2019 - Current
- Provide and ensure excellent customer service personally and through subordinates to contractors and professional builders.
- Develop and enhance relationships with new and existing clients, suppliers, and Sales team.
- Visit jobsites, monitor progress, suggest products and services to meet those needs.
- Fulfill orders and resolve customer complaints in timely and professional manner.
- Order, adjust and anticipate inventory needs for branch based on market conditions, past and projected sales, and profitability initiatives.
- Hire, train, motivate and supervise personnel to meet budgeted staffing needs.
- Ensure compliance with all company policies and procedures and maximize productivity.
- Inspect, maintain, and ensure compliance with corporate and D.O.T. regulations for entire fleet.
- Schedule accurate, timely and safe deliveries of merchandise to clients.
CDL Truck Driver
Foxworth Galbraith
Woodland Park, CO
06.2014 - 04.2019
- Maintained consistent on-time delivery record with 90% of orders arriving ahead of schedule.
- Build trust with clients by leveraging product knowledge, social skills.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Conferred with dispatch and clients to avoid delays, receive route and adjust plans to meet on time and accurate delivery standards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Education
Associate of Science - Automotive Technology
Front Range Community College
Westminster, CO03.1993
Skills
- Materials Planning and Logistics
- Customer Order Fulfillment
- Highly skilled across multiple software platforms / Superuser
- DOT Requirements
- Sales Management
- Complex Problem-Solving
- Customer Relations
- Professional Relationships
- Stock Organization
- Problem Anticipation and Resolution
- Sales Tracking
- Training and Development
Timeline
Yard Operations Manager
Foxworth Galbraith
05.2019 - Current
CDL Truck Driver
Foxworth Galbraith
06.2014 - 04.2019
Associate of Science - Automotive Technology
Front Range Community College
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