Summary
Overview
Work History
Education
Skills
Timeline
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Paul WEISBROD

FRESNO,CA

Summary

Proficient driver with a proven track record of adapting to dynamic environments. Recognized for effective time management and maintaining high customer satisfaction through efficient route planning and excellent communication.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Rideshare Driver

Lyft
08.2024 - 12.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Provided safe, reliable transportation for diverse clientele across urban areas.
  • Navigated efficiently using GPS technology to optimize routes and reduce wait times.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Delivered exceptional customer service, addressing passenger inquiries and concerns promptly.
  • Adapted to changing traffic patterns and peak hours to maximize ride availability.
  • Utilized Lyft's driver app to track earnings, manage schedules, and receive ride requests seamlessly.
  • Assisted passengers with luggage and special needs for enhanced ride experience.
  • Collaborated with fellow drivers to share insights on best practices and local conditions for improved performance.
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Boosted earnings through efficient route planning and strategic scheduling of rides.
  • Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
  • Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
  • Adhered to all safety regulations and traffic laws while driving.
  • Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
  • Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
  • Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
  • Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Enhanced customer service by providing prompt and courteous transportation to passengers.
  • Resolved conflicts professionally, addressing any passenger concerns or issues calmly and effectively.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Collaborated with fellow drivers to share insights on optimal routes or strategies for maximizing earnings during peak times.
  • Processed payments for rides and provided accurate change when necessary.
  • Streamlined administrative tasks such as billing inquiries or dispute resolution using effective problem-solving skills within the rideshare platform.
  • Supported safe transportation initiatives within the rideshare community by attending driver training sessions regularly.
  • Utilized feedback from riders to improve service offerings continually.
  • Ensured vehicle maintenance was up-to-date, enhancing safety and reliability for all rides.
  • Enhanced rider satisfaction by providing clean, safe, and friendly traveling environment.
  • Adapted quickly to new city regulations and rideshare platform updates, maintaining compliance and operational efficiency.
  • Enhanced brand loyalty, encouraging repeat business by offering personalized service.
  • Fostered comfortable and engaging environment, making long rides more enjoyable for passengers.
  • Demonstrated exceptional problem-solving skills during unexpected delays or issues.
  • Increased ride acceptance rates to ensure consistent service availability.
  • Streamlined route planning to minimize travel time and maximize efficiency.
  • Achieved top driver status with consistent positive feedback from clients.
  • Navigated efficiently through heavy traffic, optimizing ride durations.
  • Collaborated with other rideshare drivers to share best practices and safety tips.
  • Offered insightful local recommendations, enhancing overall customer experience.
  • Provided flexible payment options, accommodating various customer preferences and increasing satisfaction.
  • Provided safe and reliable transportation services to passengers, ensuring timely pick-ups and drop-offs.
  • Contributed to decrease in ride cancellation rates by ensuring timely communication with clients.
  • Boosted my own safety and that of my passengers by adhering strictly to traffic laws and rideshare policies.
  • Reinforced rideshare company's reputation through professional conduct and exceptional service.
  • Improved earnings through strategic scheduling during peak demand times.
  • Maintained excellent punctuality for pickups, contributing to high customer ratings.
  • Delivered passengers to destinations safely and on time.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Developed deep knowledge of local routes and area destinations.
  • Followed applicable traffic regulations and traffic laws.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Pointed out landmarks and other points of interest to passengers.
  • Remained calm and poised in emergent situations.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Responded with ease to sudden changes in routes and schedules.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Followed designated routes and schedules while operating vehicles.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Communicated with passengers regarding estimated time of arrival.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.

DELIVERY DRIVER

Huber Eats
01.2024 - 08.2024
  • Delivered food orders promptly while ensuring quality and safety standards were met.
  • Navigated routes efficiently using GPS technology to minimize delivery times.
  • Communicated effectively with customers to confirm order details and delivery status.
  • Maintained vehicle cleanliness and conducted routine inspections for safety compliance.
  • Assisted in managing inventory by accurately tracking and reporting items delivered.
  • Adapted to changing schedules and customer demands, demonstrating flexibility in operations.
  • Collaborated with team members to streamline delivery processes and improve efficiency.
  • Provided feedback on delivery challenges, contributing to service improvement initiatives.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Education

Bachelor of Science - Information Security

Mt Sierra College
Monrovia, California
06-2014

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Punctuality
  • Passenger transportation
  • Vehicle maintenance
  • Customer engagement
  • Cleanliness
  • Safe driving
  • Route planning
  • Time management
  • Clean driving record
  • Defensive driving
  • Vehicle inspection
  • Emergency response
  • Fuel efficiency
  • Map reading
  • Tech-savviness
  • Problem-solving
  • Multitasking and organization
  • Adaptability and flexibility
  • Safety awareness
  • Patience and tact
  • GPS proficiency
  • Stress management
  • Cultural awareness
  • Traffic law knowledge
  • Passenger safety
  • Dependable and reliable
  • Dependable and trustworthy
  • Effective communication skills
  • Customer-oriented

Timeline

Rideshare Driver

Lyft
08.2024 - 12.2025

DELIVERY DRIVER

Huber Eats
01.2024 - 08.2024

Bachelor of Science - Information Security

Mt Sierra College