Paul Welch
Greenwood,IN
Overview
6
6
years of professional experience
Work History
Supply Chain Manager
Precision Additive
08.2025 - Current
- Enabled data management and system automation by migrating all company data from Smartsheet to Airtable.
- Built proper data validation and automation for BOMs, PO tracking, and employee management.
- Managed the purchasing, shipping, and receiving of the majority of parts for a newly designed 3D printer.
Co-Owner
PB Digital
09.2025 - Current
- Designed, managed the creation of, and provided testing feedback for multiple apps.
- Worked to train and grow an AI agent to design websites and auto build apps.
Point of Sale Analyst
Crew Carwash
02.2025 - 08.2025
- Designed and implemented a new POS printing system for QR codes and logos on receipts utilizing Microsoft Windows 2025 servers.
- Reduced downtime and ensured smooth operations by resolving POS-related tickets promptly for all locations.
- Delivered in-person technical support by traveling to locations after major POS device changes to assist staff hands-on.
COO
IAD Growth
07.2024 - 01.2025
- Enabled the company to grow larger at no cost by building their CRM and database in Notion.
- Created a system of clear communication between executives and workers at no cost by building a dashboard and task assignment system in Notion.
- Enabled higher client onboarding volume by automating parts of the client onboarding process.
- Used Zapier automations to dramatically improve work output of employees by reducing their manual workload.
- Contributed to development and training of AI agent for cold outreach data validation and call handling.
Sales Operations Manager
Fone Freaks
04.2024 - 07.2024
- Increased company revenue by consistently leading in cold-call conversations per day.
- Enabled company expansion by calling into multiple campaigns for multiple clients at once.
- Increased work output of all employees by building an automated system for recording and transferring all call data.
Operations engineer
Brightworks Group LLC
11.2019 - 04.2024
- Helped company grow by providing helpdesk support to a wide variety of clients, both remote and onsite.
- Improved ticket resolution time by writing batch and PowerShell scripts to automate fixes and deployments.
- Contracted out to Crew -
- Permitted company to pass several audits through ensuring compliance with PCI standards for hundreds of devices.
- Established clear communication with high level executives through an easily understood reporting system.
- Empowered company employees to work more efficiently by resolving technical issues to ensure uninterrupted operations.
- Contracted out to Valeo Financial -
- Protected company against multiple cyber-attacks and phishing attempts through implementation of cybersecurity, email security, employee training modules, and Microsoft administration.
- Resolved the issue of inner company theft and property loss by creating and managing an inventory asset tagging system.
Education
Associate's Degree - Software Development
Ivy Tech Community College
indianapolis01.2019
Skills
- Inventory Management
- Data management
- Process improvement
- Automation implementation
- Database management
- POS system management
- Microsoft domain management
- Airtable experience
- Notion experience
- AI Training
Timeline
Co-Owner
PB Digital
09.2025 - Current
Supply Chain Manager
Precision Additive
08.2025 - Current
Point of Sale Analyst
Crew Carwash
02.2025 - 08.2025
COO
IAD Growth
07.2024 - 01.2025
Sales Operations Manager
Fone Freaks
04.2024 - 07.2024
Operations engineer
Brightworks Group LLC
11.2019 - 04.2024
Associate's Degree - Software Development
Ivy Tech Community College