Paul White
La Center,WA
Summary
Professional with solid background in managing complex IT projects. Skilled in leading cross-functional teams, ensuring timely project delivery, and aligning technology solutions with business goals. Strong focus on collaboration, adaptability, and achieving results. Proficient in project planning, risk management, and stakeholder communication. Known for reliability and flexibility in dynamic environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
IT Manager
Broadway Medical Clinic, LLP
11.2023 - Current
- Managed a team of IT professionals
- Developed and executed strategic plans to align IT initiatives with business objectives, resulting in increased operational efficiency
- Implemented robust cybersecurity measures to protect company data and systems from external threats
- Developed sophisticated SQL queries and PowerShell scripts for patient data reporting
- Oversaw the installation, configuration, and maintenance of hardware and software systems across multiple locations
- Established strong vendor relationships to negotiate favorable contracts for hardware, software licenses, and support services
- Managed server migration project to Azure, enhancing system scalability and reducing operational costs.
- Maintained security protocols for electronic HIPPA compliance
- Installed and maintained physical networking infrastructure
- Monitored and upgraded routing, switching, and file servers
- Managed Active Directory for all computing systems, file servers, printers, and 100+ staff members
- Managed and upgraded enterprise-class video surveillance system (Genetec)
- Managed IP-based phone system (Mitel, Ring Central and Cisco)
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
IT Manager
Cedar Hills Hospital
01.2023 - 11.2023
- Sole source of IT administration and support for a 94 bed inpatient facility
- Maintained security protocols for electronic HIPPA compliance
- Installed and maintained physical networking infrastructure
- Monitored and upgraded routing, switching and file servers
- Managed Active Directory for all computing systems, file servers, printers and 300+ staff members
- Managed project to upgrade enterprise class video surveillance system (Avigilon and Ocularis)
- Managed project to replace fiber and copper structured cabling for facility
- Managed IP-based phone system (Avaya and Cisco)
- Collaborated with Fortune 500 parent corporate IT presence
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services
- Performed PeopleSoft ERP administration for facility
- Coordinated IT operations activities to deliver smooth flow of daily business needs
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems
- Guided organizational technology strategy and roadmaps
Director of Maintenance, Security, Asset Management
Portland Community Reinvestment Initiatives
11.2019 - 08.2022
- Responsible for repairs, upkeep, and renovation of 400+ single family homes and 10 multifamily residences
- Responsible for scheduling, obtaining materials and parts, and supervising twelve-person maintenance staff
- Owner representative and inspector for 70- and 80-unit affordable housing apartment buildings during construction
- Assisted leadership with launch of start-up to achieve new multi family design and construction
- Advised bid specifications and selection of cost effective and maintainable building materials
- Implemented large surveillance camera and access control systems
- Project manager for multiple Portland Clean Energy Fund grants for clean energy retrofits
- Tasked to turn around low-growth operation by solidifying workflow processes, strengthening client relationships and improving communications supporting client advocacy
- Assisted company executives during decision-making process by compiling daily reports to suggest corrective action
- Managed daily operations while overseeing multiple locations to foster increased productivity
- Handled large insurance claims for fire and flooding
- Interacted with community partners for mutually beneficial outcomes
- Collaborated with IT Director on diverse IT related needs for organization
- Scouted for and made recommendations for property additions to portfolio
- Arranged training for maintenance staff members
- Advised and setup public events
- Maintained and serviced fleet of maintenance vehicles
- Responsible for all invoices, purchase orders and acquisitions for maintenance department
- Supervised all work performed by vendors and contractors
- Responsible for budgeting on all projects
CIO/Systems Administrator/Network Engineer
Florida Keys Restaurant Management
09.2008 - 06.2018
- Responsible for physical plant and IT infrastructure for nine separate and unique restaurant locations and various commercial and residential rental properties
- Planned, repaired and maintained all aspects of networking, computer, cabling and point of sales systems for eight-location independent restaurant group
- Managed project for Cisco Meraki SD-WAN implementation for all locations
- Performed VMWare virtual machine provisioning, VM priority setup and template cloning
- Configured and maintained NCR point of sales system for multiple properties
- Implemented, converted, and maintained transition from switched telephone system to VOIP
- Performed all aspects of HR, onboarding, and payroll processing, including payroll taxes and coordinating switch in payroll systems
- Configured and maintained all servers and firewalls for multiple properties with focus on maximum uptime
- Implemented and maintained Microsoft 365 for 300+ employees
- Trained staff members on computer use and updated systems
- Researched new technologies and chose best options for company priorities and cost-effectiveness
- Devised and wrote corporate technology procedures, modifying security policies for each worker level
- Searched for and approved purchases of new equipment
- Implemented Agile methodologies across IT projects for faster delivery times and increased flexibility in response to changing requirements.
- Managed sales, operational data and software solutions to align with company strategic vision
- Applied emerging technology knowledge to achieve key business objectives
Systems Administrator/Network Engineer
Presbyterian Day School
07.2003 - 07.2008
- Planned and implemented hardware and software upgrades
- Performed day-to-day LAN and WAN administration, maintenance and support
- Diagnosed network problems involving combination of hardware, software, power and communications issues
- Provided detailed network diagrams, process flow charts and procedural guidelines
- Recommended options for disaster recovery, remote access, network appliances, servers and directory services security
- Contributed to implementation and support of SNMP monitoring software and other network monitoring tools
- Performed troubleshooting for Cisco and packet analysis
- Administered software licensing and purchasing for effective installation of network
- Documented changes made to network and systems, providing evidence for audit trails
- Configured and performed troubleshooting with routing and switching protocols
- Configured, managed and evaluated multi-protocol network elements for end-to-end communications
- Advised network users regarding hardware requirements, configurations and limitations
- Determined feasibility, functionality and potential benefits of proposed systems
- Demonstrated success in dealing with firewalls, IDS/IPS, SEIM, access control and load-balancing
- Provided firewall and VPN management, LAN/WAN security and incident response
- Maintained company servers, computers, printers, cables and other equipment
- Trained staff on various hardware and software platforms
- Implemented and maintained online student grading database
- Planned and implemented hardware and software upgrades
- Setup and ran audio/visual/computer presentations for faculty, administration and classes
- Implemented and maintained software and hardware for one to one laptop program
- Monitored networks and network devices to resolve technical problems quickly
- Implemented and maintained repair ticketing system
Network Engineer
Shelby County Schools
01.1998 - 07.2003
- Primary role in configuration, installation, monitoring and maintenance of cabling and networking equipment in large public school system
- Transitioned district to MPLS routed system, using Cisco appliances, BGP, OSPF, EIGRP, load balancing, firewalls and data center
- Planned, repaired and maintained all aspects of networking for 50+ sites
- Planned, installed and maintained wireless networking project involving 130+ portable classrooms
- Implemented hardware and software upgrades on system wide basis
- Setup and ran audio/visual/computer public presentations for system superintendent
- Provided technical support via telephone and service calls
- Trained staff on various hardware and software platforms
- Managed, tracked and coordinated problem resolution and escalation processes
- Troubleshot complex multi-vendor network service provider issues
- Provided network support services for devices such as hubs, bridges, routers and other hardware
- Provided complete end-to-end engineering and installation of route-based IP network solutions
- Initiated and managed network test facilities to verify network hardness and resilience
- Monitored network capacity and performance to diagnose and resolve complex network problems
- Recommended options for disaster recovery, remote access, network appliances, servers and directory services security
- Provided detailed network diagrams, process flow charts and procedural guidelines
- Performed troubleshooting for Cisco and packet analysis
- Contributed to implementation and support of SNMP monitoring software and other network monitoring tools
- Established robust infrastructure and data capacity for new applications and communication between sites
- Integrated fixed wireless connectivity into facilities lacking access to terrestrial high-speed networks
- Escalated emergency technical issues beyond scope to maintain optimum up-time
- Performed virtual machine provisioning, VM priority setup and template cloning
- Organized frameworks for transferring secure data from internal to external and public networks
- Liaised with cabling infrastructure vendors and domestic ISPs
- Collaborated with vendors to select and install networking hardware to optimize network performance and uptime
Education
Bachelor of Science - Engineering Science
University of Florida
Gainesville, FL05.1993
Skills
- Technical Project Management - Internal and External
- Critical Thinking
- Network Hardware and Infrastructure
- Network Switching, SD-WAN, SAN, Firewall
- Network Security, Administration, LAN, WAN, VPN
- Cloud & Cybersecurity Protocols
- Vendor Management
- System Migration & Documentation
- Network Device Monitoring
- System Administration
- Network Configuration and Support
- MacOS, Microsoft Windows
- Microsoft 365, Google Cloud, Azure, AWS
- Budgeting and Purchasing
- SQL, Powershell, Power BI, Scripting
- VMWare
- Disaster Recovery
- Active Directory
- VOIP
- Surveillance & Access Control
- System Design
- Help Desk
- Microsoft Windows Server
- IT Asset Management
- HIPPA Compliance, EMR, HL7, ADT, ORM, Omnicell
- Data Mapping, API Configuration
Certification
- Lean Six Sigma Black Belt - Villanova University
- Applied Project Management - Villanova University
- ITIL4 Foundation
- CCNA Routing & Switching - Cisco
- MCSA - Microsoft
Timeline
IT Manager
Broadway Medical Clinic, LLP
11.2023 - Current
IT Manager
Cedar Hills Hospital
01.2023 - 11.2023
Director of Maintenance, Security, Asset Management
Portland Community Reinvestment Initiatives
11.2019 - 08.2022
CIO/Systems Administrator/Network Engineer
Florida Keys Restaurant Management
09.2008 - 06.2018
Systems Administrator/Network Engineer
Presbyterian Day School
07.2003 - 07.2008
Network Engineer
Shelby County Schools
01.1998 - 07.2003
Bachelor of Science - Engineering Science
University of Florida
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