Paul Wiley
Parkville,MO
Summary
Dynamic leader with a proven track record at Lc's Hambergers Etc., enhancing operational efficiency and customer satisfaction. Skilled in inventory control and team building, I implemented training programs that boosted service quality and reduced waste, fostering a high-performing work environment. Committed to achieving organizational goals through effective problem resolution and strategic planning.
Overview
9
9
years of professional experience
Work History
General Manager
Lc's Hambergers Etc.
08.2021 - Current
- Directed daily operations to enhance restaurant efficiency and customer satisfaction.
- Implemented staff training programs to improve service quality and employee performance.
- Analyzed sales trends to optimize menu offerings and pricing strategies.
- Managed inventory levels, reducing waste through effective stock control measures.
- Streamlined operational processes, resulting in improved service speed and accuracy.
- Ensured compliance with health regulations, maintaining high standards of food safety and cleanliness.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Shop Manager
Collins Machinery & Engrg
02.2020 - 08.2021
- Supervised daily operations to ensure optimal workflow and productivity.
- Trained and mentored staff on equipment handling and safety protocols.
- Implemented inventory management systems to streamline stock control processes.
- Developed employee schedules to maximize resource allocation and efficiency.
- Conducted regular maintenance checks on machinery to prevent operational downtime.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
Maintenance Supervisor
Trinity Management Company
01.2017 - 02.2020
- Supervised maintenance team to ensure timely completion of repairs and upkeep tasks.
- Developed and implemented preventive maintenance schedules to enhance equipment reliability.
- Coordinated vendor relationships for timely procurement of materials and services.
- Conducted regular inspections to identify safety hazards and compliance issues.
- Managed budget allocations for maintenance operations, optimizing resource utilization.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Education
High School Diploma -
Park HIll
Kansas City, MO05-1996
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Inventory control
- Goal setting
- Employee scheduling
Timeline
General Manager
Lc's Hambergers Etc.
08.2021 - Current
Shop Manager
Collins Machinery & Engrg
02.2020 - 08.2021
Maintenance Supervisor
Trinity Management Company
01.2017 - 02.2020
High School Diploma -
Park HIll