Summary
Overview
Work History
Education
Skills
Timeline
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Paul Wood

Hayward,CA

Summary

Dynamic and results-driven professional with a proven track record at Comcast, excelling in high-pressure environments. Skilled in troubleshooting and maintenance, I leverage exceptional communication and analytical abilities to enhance client satisfaction and optimize performance. Committed to fostering collaboration and driving team success through effective leadership and strategic problem-solving. Safety oriented, punctual and polite.

Overview

16
16
years of professional experience

Work History

Commtech 4

Comcast
02.2012 - 03.2018
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Minimized liability by consistently following road rules when driving.

Commtech

Nth Connect Telecom
02.2010 - 03.2012
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Paid attention to detail while completing assignments.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Followed all relevant traffic laws and safety regulations.
  • Obtained signatures from customers upon delivery of goods.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Business Tech

Orange Coast Communication
01.2008 - 09.2010
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Passionate about learning and committed to continual improvement.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Delivery Driver

Roundtable Pizza
08.2002 - 02.2006
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.

Education

Associate of Applied Science - 3-D Graphics

Silicon Valley College
09-2001

Skills

  • Calm under pressure
  • Active listening
  • Troubleshooting
  • [Equipment] operation
  • Multitasking
  • Maintenance & repair
  • Excellent communication
  • Analytical
  • Basic math
  • PPE use
  • Task prioritization
  • Verbal communication

Timeline

Commtech 4

Comcast
02.2012 - 03.2018

Commtech

Nth Connect Telecom
02.2010 - 03.2012

Business Tech

Orange Coast Communication
01.2008 - 09.2010

Delivery Driver

Roundtable Pizza
08.2002 - 02.2006

Associate of Applied Science - 3-D Graphics

Silicon Valley College

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