Paul Yang
Saint Paul,MN
Summary
Experienced with IT infrastructure and support. Utilizes advanced troubleshooting skills to resolve technical issues promptly. Knowledge of network security protocols and systems management best practices.
Experienced with maintaining cleanliness and safety in various environments. Utilizes effective cleaning techniques and equipment to ensure optimal results. Track record of reliability and teamwork in achieving high standards of cleanliness. Professional technician skilled in wire installation and maintenance. Known for ability to deliver precise and reliable work, contributing to team success and adapting to changing project demands. Expert in electrical systems and committed to achieving quality results in every task. A retail professional with focus on ensuring shelves are well-stocked and store aisles are organized. Known for reliability and adaptability, consistently contributing to efficient team environment. Proven ability to manage inventory and respond to dynamic stocking needs with keen eye for detail and organization.
Overview
10
10
years of professional experience
Work History
IT Specialist
Noble Academy
07.2024 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Configured and tested new software and hardware.
- Created user accounts and assigned permissions.
Lead Custodial Engineer
Noble Academy
12.2022 - 06.2024
- Preserved building appearance, completing thorough deep-cleanings on a regular basis to maintain an inviting atmosphere.
- Optimized scheduling for floor waxing and buffing procedures, ensuring minimal disruption to daily activities at the facility.
- Assisted in training new hires in proper cleaning techniques and protocols, ensuring consistent results across the team.
- Coordinated with other departments to ensure timely setup and takedown of event spaces, contributing to successful events hosted at the facility.
- Enhanced cleanliness and sanitation by consistently maintaining a well-organized custodial schedule.
- Supported environmental initiatives by using eco-friendly cleaning products whenever possible, reducing overall chemical exposure in the workspace.
- Demonstrated versatility by adapting to changing needs and priorities within the facility, ensuring smooth operations despite unexpected circumstances or emergencies.
- Maintained clear communication with supervisors and team members on project progress, challenges, and potential improvements to custodial processes.
- Assisted in the inspection and maintenance of building security systems, contributing to a safe environment for all occupants.
- Sustained inventory levels of necessary supplies by monitoring usage rates and placing orders as needed, avoiding stockouts or delays in custodial duties.
- Responded rapidly to spills or accidents that required immediate attention while adhering to appropriate safety procedures throughout cleanup efforts.
- Boosted facility efficiency with timely completion of various custodial tasks, including sweeping, mopping, and vacuuming.
- Collaborated with management to develop comprehensive preventive maintenance plans for key equipment and systems within the facility.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept building spaces premises clean inside and outside.
Wire Technician
BW Systems
06.2017 - 12.2017
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Reduced service downtime by promptly addressing and resolving wire connectivity problems.
- Collaborated with fellow technicians to complete complex wiring projects within tight deadlines.
- Improved customer satisfaction by efficiently troubleshooting and repairing wire-related issues.
- Installed new wiring systems, ensuring optimal functionality and adherence to safety standards.
Grocery Store Stocker
Tiger Supermarket
12.2015 - 03.2017
- Provided backup support at cash registers during high traffic periods, ensuring prompt customer service.
- Collaborated with team members to complete stocking tasks quickly during peak hours for a seamless shopping experience.
- Optimized space utilization on shelves by consistently facing product labels towards customers for easy identification.
- Participated in ongoing training sessions to stay updated on current best practices for grocery stocking procedures.
- Assisted in inventory management by conducting regular counts, verifying stock levels, and reporting discrepancies to management.
- Maintained store cleanliness and visual appeal through regular sweeping, mopping, and shelf dusting.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Picked and packed order items.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Recorded daily activities for inventory control.
Education
Associate of Arts -
Saint Paul Community & Technical College
St Paul, MN05.2019
High School Diploma -
The Academy For Sciences & Agriculture High School (AFSA)
Vadnais Heights, MN04.2013
Skills
- Technical troubleshooting
- Ticket management
- Technical support
- Issue troubleshooting
- User support
- Desktop support
- Groundskeeping
- Speed and efficiency
- Positive attitude
- Team Player
Timeline
IT Specialist
Noble Academy
07.2024 - Current
Lead Custodial Engineer
Noble Academy
12.2022 - 06.2024
Wire Technician
BW Systems
06.2017 - 12.2017
Grocery Store Stocker
Tiger Supermarket
12.2015 - 03.2017
Associate of Arts -
Saint Paul Community & Technical College
High School Diploma -
The Academy For Sciences & Agriculture High School (AFSA)
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