Summary
Overview
Work History
Education
Skills
Employee of the month in April 2024
Timeline
Generic

Paula Ablang

Tyler

Summary

Love meeting and working with people. Very energetic and detailed orientated. Able to start tasks and finish them. Very dependable and flexible.

Overview

5
5
years of professional experience

Work History

Cashier

Brookshire Grocery
01.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Increased sales of promotional items by informing customers about current offers.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Reduced processing errors by meticulously following transaction procedures.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Enhanced shopping experience, provided product information and location assistance.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Team Leader/Supervisor

See's Candies
11.2022 - 01.2023
  • Opened store for See's Holiday Candy's
  • Went in and set up store
  • Stocked all candy and set up POS and bank account for this area
  • Stocked product
  • Ran POS and made daily deposits
  • Received shipment and made sure packing slip matched what we got
  • In incidents where shipment was wrong immediately called to get order correct
  • Opened store November 3rd
  • Always made sure store was clean and stocked at all times
  • Always welcomed customers with the See's moto! 'Welcome to See's Candy
  • Would you like a free sample'
  • This was said to everyone when they came into store
  • Along with a smile
  • Myself and another person set up shelving, POS, decorations and stocked the shelves for opening
  • We hired high school students to work
  • Unfortunately when they found out they had to work the day after Thanksgiving, they never showed up and never came back
  • That left just us to keep the store going
  • It was long days and long weeks
  • But we surpassed the 'Goal' that they had set for us
  • We both look forward to going back and setting up and working for See's Candy

Resturant Server

Hayward KOA Holiday
06.2022 - 10.2022
  • Server in restaurant along with cooking and cashier
  • Served customers food and ice cream
  • Ran Pos and made daily deposits
  • Made sure delivery was correct and put away promptly
  • Interacted with guest to make sure food and all their needs were being met
  • Made sure staff was friendly and always smiling for our guests

Supervisor, Customer Service

Rapid City KOA
06.2021 - 07.2021
  • Supervisor of Resturant
  • Made schedule for team members
  • Ran POS and daily deposits
  • Ordered supplies made sure delivery order was correct
  • Cooked in the kitchen
  • Cleaned restaurant daily
  • Interacted with guests to make sure food was delicious
  • Made sure staff was friendly and helpful in all areas
  • My husband got very sick and had to be transferred to Denver Colorado
  • I was saddened that I couldn't fulfill my employment
  • However family comes first! I did so enjoy it there

Resturant Server

Hayward KOA Holiday
06.2020 - 10.2020
  • Resurant server, cook and cashier
  • Had very good customer service skills
  • Cooked meals, served food and scooped ice cream
  • Made sure Resturant was clean for next day opening
  • Ran POS and did nightly deposit

Education

Basic -

Scott Community High School
Scott City, Kansas
06.1972

Skills

  • Customer Service
  • Communication
  • Food service
  • Guest service

Employee of the month in April 2024

I’m very proud to be employee of the month. I enjoy working with each of my team members. I love meeting new customers.

Timeline

Cashier

Brookshire Grocery
01.2024 - Current

Team Leader/Supervisor

See's Candies
11.2022 - 01.2023

Resturant Server

Hayward KOA Holiday
06.2022 - 10.2022

Supervisor, Customer Service

Rapid City KOA
06.2021 - 07.2021

Resturant Server

Hayward KOA Holiday
06.2020 - 10.2020

Basic -

Scott Community High School

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Paula Ablang