PAULA ACCIUS

To obtain a position as a Medical Claims where I can begin to utilize my education and contribute to the success of an organization that recognizes hard work with growth and advancement.

Skilled at providing exceptional customer service, supporting sales needs and merchandising products. Excellent teamwork and communication strengths.

Hardworking Customer Service Representative Supervisor maintains and enhances customer service by delivering systems and procedures and supervising staff. Communicative and responsible team leader builds productive and positive relationships with employees and customers to improve retention and loyalty. Consistently promotes company values and culture through all interactions.

• Manage time effectively
• Maintain organization of work environment
• Inspire others to achieve goals
• Adhere to/implement policy procedures/guidelines
• Taught policies/procedures to staff and personnel
• Developed guest service/customer satisfaction/marketing strategies to increase productivity in sales
• Resolved minor problems within the department
• Assisted Manager on a daily basis