Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Paula-Ane Hughes

Summary

My objective in life is to be successful and be great. My motto is "Work Hard, Play Hard". You work for what you want in life and earn it

Overview

7
7
years of professional experience

Work History

Transport Associate

Amazon
06.2022 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Complied with federal, state and local laws and regulations to reduce risks.
  • Utilized GPS and other navigation systems to minimize delays with well-planned routes.

Process Assistant

Amazon
04.2021 - 06.2022
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Conducted training and change management processes to improve operations.
  • Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.

Overnight Associate

Planet Fitness Frontera
04.2018 - 09.2019
  • Maintained neat, organized stockroom free of hazards.
  • Contributed to development of new systems and stocking procedures to improve overall stock organization and management.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Inspected inventory to identify shortages and maintain consistent inventory.

Sorter Operations Associate

United Postal Service, UPS
12.2017 - 06.2018
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Utilized sorting systems to sort items fast and accurately.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Followed company policies and procedures to produce consistent work results.
  • Operated pallet jacks to move large and heavy items for sorting.

Firefighter

United States Navy, USN
08.2017 - 11.2017
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.

Customer Service Associate

Home Depot
12.2016 - 07.2017
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer calls and emails to answer questions about products and services.

Education

Eastfield College - Criminal Justice

Eastfield College
Mesquite, TX

Grady Spruce/Davidson HS -

H Grady Spruce High School
Dallas, TX
05.2017

Skills

  • Sociable
  • Energetic
  • Straight Forward
  • Convincing
  • Go Getter
  • Eager
  • Self-Motivated
  • Hard Worker
  • Disciplined
  • Fast Learner
  • Responsible
  • OSHA Certified
  • CPR/First Aid certified
  • TABC License
  • Citation from the Army
  • Medal from the Army
  • Certificate given by Saint Jude’s
  • Workplace Safety
  • POS System Operation
  • Customer Interaction
  • Reliable and Punctual
  • Work Planning and Prioritization
  • Decision-Making
  • Verbal and Written Communication
  • Time Management

Volunteer Experience

  • Chandler YMCA, Mentor, I volunteered at the Chandler YMCA when I lived in Alabama as a mentor for little children who needed someone to look up to or positive to be around.
  • Animal Shelter, Volunteer, When I moved here I worked at an animal shelter in Greenville Texas to help animals get adopted.
  • Habitat for Humanity, Volunteer, I volunteered for Habitat for Humanity.
  • ROTC, Member, Besides being in the military I was in ROTC for 4 years and received medals and citations from the Army and held events by myself.

Timeline

Transport Associate

Amazon
06.2022 - Current

Process Assistant

Amazon
04.2021 - 06.2022

Overnight Associate

Planet Fitness Frontera
04.2018 - 09.2019

Sorter Operations Associate

United Postal Service, UPS
12.2017 - 06.2018

Firefighter

United States Navy, USN
08.2017 - 11.2017

Customer Service Associate

Home Depot
12.2016 - 07.2017

Eastfield College - Criminal Justice

Eastfield College

Grady Spruce/Davidson HS -

H Grady Spruce High School

Similar Profiles

CREATE PROFILE
Paula-Ane Hughes