Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Paula Antochi

Paula Antochi

Voluntari,Ilfov

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bar Waiter

Evagelos Symianakis-Michail Tsontos Ike
Chania, Crete, Greece
05.2016 - 11.2020
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Communicated with guests to record orders and assess needs.

Internet Banking Officer

Garanti Bank S. A.
Bucharest, Romania
05.2013 - 02.2015
  • Actively worked to build branch credibility and develop relationships to increase community and industry visibility and overall profitability.
  • Developed strategies to grow client base and implemented appropriate sales plans to target prospective customers.
  • Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
  • Helped customers prepare documents required to complete transactions and process requests.

Retail Relationship Manager

Milhalache Branch Garanti Bank S. A.
Bucharest, Romania
04.2011 - 04.2013
  • Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
  • Generated new business and referral clients in partnership with financial advisors and branch team.
  • Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.

Retail Relationship Manager

Credit Europe Bank (Romania) S. A.
Bucharest, Romania
06.2007 - 03.2011
  • Generated new business and referral clients in partnership with financial advisors and branch team.
  • Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
  • Developed summaries to assess each client's participation level and determine targets for follow-up plans.

Senior Sales Consultant

Credit Europe Bank (Romania) S. A.
Bucharest, Romania
01.2006 - 06.2007
  • Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
  • Monitored and managed staff performance to attain target metrics both individually and team unit.


Assistant Manager

S. C. Utilgaz S. A.
Bucharest, Romania
10.2004 - 11.2005
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Education

Master of Arts - International Marketing

Academy of Economical Studies
Bucharest, Romania
2008

Bachelor of Arts - Finance

Academy of Economical Studies
Bucharest, Romania
09.2006

High School Diploma -

# 2 Economic HighSchool
Bucharest, Romania
08.2002

Skills

  • Risk Assessment
  • Problem Anticipation and Resolution
  • Social Perceptiveness
  • Sound Judgment
  • Team Building Leadership
  • Proactive and Focused
  • Service-Oriented

Certification

  • Managing Collection Experience, Credit Europe Bank Romania - July 2009
  • Sales Increasing Systems, Credit Europe Bank - April 2007
  • Customer Approach, Credit Europe Bank (Finansbank Romania) - November 2006
  • Orientation, Credit Europe Bank - July 2006
  • Intelligent Coaching Techniques, Credit Europe Bank - January 2006
  • Certified Evy Makeup Class - February 2022

Languages

Romanian
Native or Bilingual
English

Timeline

Bar Waiter

Evagelos Symianakis-Michail Tsontos Ike
05.2016 - 11.2020

Internet Banking Officer

Garanti Bank S. A.
05.2013 - 02.2015

Retail Relationship Manager

Milhalache Branch Garanti Bank S. A.
04.2011 - 04.2013

Retail Relationship Manager

Credit Europe Bank (Romania) S. A.
06.2007 - 03.2011

Senior Sales Consultant

Credit Europe Bank (Romania) S. A.
01.2006 - 06.2007

Assistant Manager

S. C. Utilgaz S. A.
10.2004 - 11.2005

Master of Arts - International Marketing

Academy of Economical Studies

Bachelor of Arts - Finance

Academy of Economical Studies

High School Diploma -

# 2 Economic HighSchool

Similar Profiles

CREATE PROFILE
Paula Antochi