Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
Barista
Paula Arangio

Paula Arangio

Fortine,MT

Summary

Dynamic owner and artist with a proven track record at Primitive Paint LLC, & Khaos Ink, INC. Excelling in client relationship management and financial oversight. Skilled in personalized graphic illustration, computer software, I successfully boosted brand visibility and customer satisfaction through innovative marketing strategies and custom art experience, scheduling, driving consistent revenue growth, community engagement with driven art and illustration sales.

Customer service and facility oversight skills and more than 12 years of experience. Highly effective and comfortable working with people at all levels in any organization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Owner/Artist/Manager of Operations

Primitive Paint LLC
12.2022 - Current
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Contributed to creative process through original ideas and inspiration.
  • Sold original art pieces through online platforms, gallery exhibitions, and direct customer interactions, generating consistent revenue streams while maintaining an active artist presence within the community.
  • Managed day-to-day business operations.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Utilize various natural animal hair paint brushes and oil mediums to create various textures onto canvas.
  • Measure, stretch, and make custom gallery wrapped canvases for the clients desired size to accent their wall space.
  • Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
  • Successfully balanced multiple commissioned projects, delivering high-quality work within tight deadlines.
  • Improved studio organization, creating more efficient workspace that facilitated creativity and productivity.
  • Boosted online art portfolio visibility, optimizing website SEO and regularly updating content with recent works and exhibitions.
  • Streamlined art creation process, adopting digital tools for sketching and preliminary designs to save time.
  • Identified concepts and created sketches for paintings, archival printhouse gallery prints of my original art, waterproof vinyl stickers, oil paintings, and illustrations.
  • Actively perusing and researching vendor driven markets such as festivals, professional art conventions, and markets to sell directly into the community and state I live in furthering my community and business growth for my company.

Owner/Artist/Manager of Operations

Khaos Ink Tattoo
04.2016 - 05.2025
  • Managed day-to-day business operations, sales, inventory, saales, accounting, social media awareness, and web design.
  • Developed and maintained strong relationships with patrons, resulting in repeat business and referrals for long standing body modification (through custom body art) and sales.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained a safe and clean private tattoo studio environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by apprentices.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service, bed side manners, medical set ups, procedures, and sanitary breakdowns after every session.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Improved project efficiency by providing detailed sketches and revisions promptly based on patron feedback.
  • Applied color theory and lighting techniques in drawings and illustrations to add excitement, focus, and depth.
  • Developed a strong brand identity for clients through the creation of unique and memorable illustrations.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability during temporary closures due to 2021 Corona Virus.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures above state and county standards.
  • Negotiated price and service with patrons and vendors to decrease expenses and increase profit.
  • Scheduled employees for shifts, taking into account customer traffic and apprentices strengths.
  • Stayed abreast of industry trends via trade publications, events and social media to keep artists at forefront of ever-changing landscape.
  • Coordinated fundraising efforts, securing resources necessary for project completion without compromising artistic integrity or vision.
  • Organized and attended industry events for talent and client promotion.
  • Improved patrons experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize my availability for patrons.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.

Sales Floor Associate

Verizon Wireless
01.2014 - 11.2016
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Driven by commission and growing bracketed sales bonus with more successful contracts and sales goals monthly.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.

Education

Bachelor of Arts - Studio Arts

Mars Hill University
Mars Hill, NC
05-2011

Skills

  • Customer relations
  • Client relationship management
  • Experienced in software usage
  • Financial management
  • Business management
  • Prolonged professional certifications
  • Long-term planning
  • Personalized graphic illustration
  • Business marketing
  • Administrative operations
  • Sales proficiency
  • Product branding
  • Routine medical procedures
  • Sales management
  • Human resource management
  • Supply chain optimization

Certification

  • Licensed Tattoo Artist DPOR - 2015-2025
  • Licensed CPR-First Aid-AED 2015-2024


Languages

English
Native or Bilingual
Spanish
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Type

Full TimePart TimeContract Work

Work Location

Remote

Timeline

Owner/Artist/Manager of Operations

Primitive Paint LLC
12.2022 - Current

Owner/Artist/Manager of Operations

Khaos Ink Tattoo
04.2016 - 05.2025

Sales Floor Associate

Verizon Wireless
01.2014 - 11.2016

Bachelor of Arts - Studio Arts

Mars Hill University

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