Overview
Work History
Education
Skills
hanging out with my dogs
Timeline
Generic

Paula Baker

Overview

18
18
years of professional experience

Work History

Forklift Operator

Tractor Supply Distribution Center
10.2022 - 01.2023
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Removed orders from storage, wrapped and staged for shipments.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.

Inbound Stower

Amazon.Inc
09.2022 - 12.2022
  • Developed expertise in company-specific inventory management software systems for seamless tracking of inbound shipments and product location updates.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Ensured compliance with federal, state, and local regulations regarding proper handling and storage of products within the warehouse facility.
  • Expedited order processing times by swiftly moving received products from receiving docks to appropriate storage areas.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.

Freight Handler

Walmart'''''''''''''''''''''''''''''
08.2021 - 10.2021
  • Exhibited strong problem-solving skills when faced with unexpected shipping challenges or logistical obstacles, ensuring minimal disruption to clients'' orders.
  • Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
  • Participated in warehouse improvement initiatives by offering constructive feedback and suggestions based on personal experiences and industry best practices.
  • Collaborated with team members to prioritize urgent shipments for expedited processing and delivery.
  • Boosted workplace safety by conducting regular equipment inspections, maintenance, and reporting any issues promptly.
  • Safeguarded package security through adherence to company protocols and careful monitoring of access points.
  • Completed visual inspections of [Description] to check quality against standards.

Mower

J And P Lawn Service
03.2013 - 03.2020
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Collaborated with gardeners to plan and design outdoor spaces.
  • Streamlined operations by maintaining organized workspaces, tools, and vehicles for easy access during jobs.
  • Enhanced lawn health by implementing proper mowing techniques and using appropriate equipment.
  • Performed equipment maintenance and repairs to keep tools functional for projects.

Store Manager

Salvation Army Thrift Store
07.2011 - 05.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reported issues to higher management with great detail.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Worked well in a team setting, providing support and guidance.

Cashier

Petco
04.2009 - 04.2011
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Restocked and organized merchandise in front lanes.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Processed refunds and exchanges in accordance with company policy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Stocked, tagged and displayed merchandise as required.
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.
  • Set up new sales displays each week with fresh merchandise.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Paid attention to detail while completing assignments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Production Manager

Goodwill Inds Of Fort Worth
12.2004 - 03.2009
  • Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
  • Championed sustainability initiatives within the organization, reducing environmental impact through waste reduction and energy-efficient practices.
  • Trained in and implemented emergency response procedures to protect team members and property.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
  • Analyzed production data and prepared reports for senior management.
  • Utilized data analysis tools to identify and resolve production issues.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
  • Studied department operations to assist with development of new or improved methods of tooling and production processes.
  • Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Scrutinized production output and identified areas for improvement.
  • Estimated labor requirements to support anticipated workload.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Reduced waste and material costs by optimizing resource allocation and inventory management.
  • Resolved issues quickly to maintain productivity goals.
  • Identified issues, analyzed information and provided solutions to problems.

Education

GED -

Thomas Jefferson High School
Dallas, TX
1988

Skills

  • Vehicle Maintenance

  • Inventory staging

  • Production deadline management

  • Materials Handling

  • Order picking and processing

  • Warehouse Operations

  • Production Reporting

  • Workplace Cleanliness

  • Wrapping and Banding

  • Warehouse Management

  • Material Handling

  • Punctual and Reliable

  • Shipment Processing

  • Shipping Documentation

  • Palletizing

  • Dock Operations

  • Equipment operations

  • Storage and Stacking

  • First Aid Certified

  • Hazardous Materials Endorsements

  • Warehouse Safety

  • Shipping and receiving

  • Safety awareness

  • General laborer

  • Loading and unloading

  • CPR training

  • Hazardous Materials Handling

  • Pallet Disassembly and Assembly

  • Material Loading and Unloading

  • Incident Reporting

  • Forklift Operator Certification

  • Lifts up to [Number] pounds

  • Order Picking

hanging out with my dogs

well I 've been breeding labadors for about 10 years now and I'm in the forth generation I love it seeing the puppies grow into wonderful smart animals i've learned a lot from them they have a lot to offer this world I just wished others could see that.

Timeline

Forklift Operator

Tractor Supply Distribution Center
10.2022 - 01.2023

Inbound Stower

Amazon.Inc
09.2022 - 12.2022

Freight Handler

Walmart'''''''''''''''''''''''''''''
08.2021 - 10.2021

Mower

J And P Lawn Service
03.2013 - 03.2020

Store Manager

Salvation Army Thrift Store
07.2011 - 05.2013

Cashier

Petco
04.2009 - 04.2011

Production Manager

Goodwill Inds Of Fort Worth
12.2004 - 03.2009

GED -

Thomas Jefferson High School
Paula Baker