Paula Baker
Overview
18
18
years of professional experience
Work History
Forklift Operator
Tractor Supply Distribution Center
Waco, TX
10.2022 - 01.2023
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Removed orders from storage, wrapped and staged for shipments.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
Inbound Stower
Amazon.Inc
Waco, TX
09.2022 - 12.2022
- Developed expertise in company-specific inventory management software systems for seamless tracking of inbound shipments and product location updates.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Ensured compliance with federal, state, and local regulations regarding proper handling and storage of products within the warehouse facility.
- Expedited order processing times by swiftly moving received products from receiving docks to appropriate storage areas.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Freight Handler
Walmart'''''''''''''''''''''''''''''
Cleburne, TX
08.2021 - 10.2021
- Exhibited strong problem-solving skills when faced with unexpected shipping challenges or logistical obstacles, ensuring minimal disruption to clients'' orders.
- Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
- Participated in warehouse improvement initiatives by offering constructive feedback and suggestions based on personal experiences and industry best practices.
- Collaborated with team members to prioritize urgent shipments for expedited processing and delivery.
- Boosted workplace safety by conducting regular equipment inspections, maintenance, and reporting any issues promptly.
- Safeguarded package security through adherence to company protocols and careful monitoring of access points.
- Completed visual inspections of [Description] to check quality against standards.
Mower
J And P Lawn Service
Ft.Worth,Tx
03.2013 - 03.2020
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Collaborated with gardeners to plan and design outdoor spaces.
- Streamlined operations by maintaining organized workspaces, tools, and vehicles for easy access during jobs.
- Enhanced lawn health by implementing proper mowing techniques and using appropriate equipment.
- Performed equipment maintenance and repairs to keep tools functional for projects.
Store Manager
Salvation Army Thrift Store
Ft.Worth ,Tx
07.2011 - 05.2013
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Developed and implemented successful staff incentive programs to motivate employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Reported issues to higher management with great detail.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Worked well in a team setting, providing support and guidance.
Cashier
Petco
Ft.WRTH Tx
04.2009 - 04.2011
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Restocked and organized merchandise in front lanes.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Answered questions about store policies and addressed customer concerns.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card and check transactions to complete customer purchases.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Stocked, tagged and displayed merchandise as required.
- Lifted up to [Number] pounds at once and used forklift to move heavier loads.
- Set up new sales displays each week with fresh merchandise.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Assisted customers with returns, refunds and resolving transaction issues.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Production Manager
Goodwill Inds Of Fort Worth
Watauga,Tx
12.2004 - 03.2009
- Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
- Championed sustainability initiatives within the organization, reducing environmental impact through waste reduction and energy-efficient practices.
- Trained in and implemented emergency response procedures to protect team members and property.
- Reviewed work for quality and compliance with company standards and design specifications.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Analyzed production data and prepared reports for senior management.
- Utilized data analysis tools to identify and resolve production issues.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Sourced materials to keep up with production goals and meet customer demands.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
- Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Scrutinized production output and identified areas for improvement.
- Estimated labor requirements to support anticipated workload.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Monitored team budgets to keep projects on task and avoid waste.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Resolved issues quickly to maintain productivity goals.
- Identified issues, analyzed information and provided solutions to problems.
Education
GED -
Thomas Jefferson High School
Dallas, TX1988
Skills
Vehicle Maintenance
Inventory staging
Production deadline management
Materials Handling
Order picking and processing
Warehouse Operations
Production Reporting
Workplace Cleanliness
Wrapping and Banding
Warehouse Management
Material Handling
Punctual and Reliable
Shipment Processing
Shipping Documentation
Palletizing
Dock Operations
Equipment operations
Storage and Stacking
First Aid Certified
Hazardous Materials Endorsements
Warehouse Safety
Shipping and receiving
Safety awareness
General laborer
Loading and unloading
CPR training
Hazardous Materials Handling
Pallet Disassembly and Assembly
Material Loading and Unloading
Incident Reporting
Forklift Operator Certification
Lifts up to [Number] pounds
Order Picking
hanging out with my dogs
well I 've been breeding labadors for about 10 years now and I'm in the forth generation I love it seeing the puppies grow into wonderful smart animals i've learned a lot from them they have a lot to offer this world I just wished others could see that.
Timeline
Forklift Operator
Tractor Supply Distribution Center
10.2022 - 01.2023
Inbound Stower
Amazon.Inc
09.2022 - 12.2022
Freight Handler
Walmart'''''''''''''''''''''''''''''
08.2021 - 10.2021
Mower
J And P Lawn Service
03.2013 - 03.2020
Store Manager
Salvation Army Thrift Store
07.2011 - 05.2013
Cashier
Petco
04.2009 - 04.2011
Production Manager
Goodwill Inds Of Fort Worth
12.2004 - 03.2009
GED -
Thomas Jefferson High School