Paula Bejarano
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a hardworking, detail-oriented, and passionate job seeker with strong organizational skills, with the anticipation to help achieve company goals.
Overview
4
4
years of professional experience
Work History
Bartender
Naked Taco
02.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Assisted with inventorying beverage stock and bar supplies.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Front Desk Receptionist
Yoga Joint
04.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Server
Duffy's Restaurant And Grill
06.2021 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Hostess
Copperfish
01.2020 - 11.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Answered phone calls to take orders, give information and document reservations.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
Bachelor of Arts - Business Communications
Florida Atlantic University
Boca Raton, FL12.2024
Associate of Arts - Communication Studies
Broward College
Fort Lauderdale, FL08.2023
High School Diploma -
Monarch High School
Coconut Creek, FL05.2019
Skills
- Payment Processing
- Customer Service
- Team Leadership
- Strategic Planning
- Staff Management
- Excellent Communication
- Time Management Abilities
- Strong Multitasking
- Engaging Personality
- Speed and Efficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Naked Taco
02.2023 - Current
Front Desk Receptionist
Yoga Joint
04.2022 - 01.2023
Server
Duffy's Restaurant And Grill
06.2021 - 03.2022
Hostess
Copperfish
01.2020 - 11.2020
Bachelor of Arts - Business Communications
Florida Atlantic University
Associate of Arts - Communication Studies
Broward College
High School Diploma -
Monarch High School
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