PAULA BERRY
Augusta,WI
Summary
Skilled business owner with experience in the transportation industry. Familiar with data entry and Quickbooks. Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Overview
20
20
years of professional experience
Work History
Self Employed, Owner
Wammer Transport LLC Berry Trucking
Augusta , WI
09.2000 - 03.2020
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Politely assisted customers in person and via telephone.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Scheduled weekly pickups and deliveries with shippers and receivers.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
High School Diploma - undefined
Osseo-Fairchild High School
Osseo, WI1983
Skills
- Project management
- Self-motivated
- Strong verbal communication
- Team leadership
- Data management
- Team leadership
Timeline
Self Employed, Owner
Wammer Transport LLC Berry Trucking
09.2000 - 03.2020
High School Diploma - undefined
Osseo-Fairchild High School
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