Paula Bethell

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
• Improved employee productivity with effective time management strategies for daily tasks.
• Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
• Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
• Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
• Managed scheduling for executive staff to ensure optimal time management and productivity.

• Managed budget effectively to ensure cost control while maintaining optimal levels of staffing and resources for the clinic''s needs.
• Reduced wait times for appointments by implementing an efficient scheduling system and optimizing staff workload distribution.
• Ensured adherence to HIPAA guidelines regarding patient privacy by training employees on best practices for handling sensitive information securely.
• Enhanced team morale through regular performance evaluations, constructive feedback, and tailored professional development plans.
• Increased clinic revenue by identifying opportunities for growth, expanding service offerings, and collaborating with physicians on marketing strategies.
• Communicated with patients, ensuring that medical information was kept private.

• Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
• Monitored budget and utilized operational resources.
• Oversaw day-to-day production activities in accordance with business objectives.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Collaborated with senior management to develop and execute long-term corporate goals and objectives.
• Defined, implemented, and revised operational policies and guidelines.
• Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
• Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
• Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
• Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.

• Utilized advanced analytics tools to identify trends and inform strategic decision-making processes related to hospitality offerings.
• Increased revenue by implementing effective pricing strategies and monitoring market trends.
• Established strong client relationships, negotiating contracts to maximize overall company earnings.
• Enhanced profitability by conducting regular competitor analysis and adjusting pricing accordingly.
• Worked within core team to streamline business processes and internal controls, resulting in scalable and detailed set of procedures.
• Calculated and reconciled monthly screening revenue in accordance with established corporate terms.
• Performed month-end reconciliation and developed reporting metrics in coordination with corporate finance executives.
• Complied with established internal controls and policies.
• Established and checked coding procedures, monitored reports and updated internal files.

In a prior marriage, we had our own HVAC business for many years.

I also worked as Director of Purchasing at Little Rock Paper Company.

I started out at a dairy bar in my teens.