Dynamic professional with extensive experience in customer service and sales, notably at Belk Department Store. Proven track record in enhancing customer engagement and achieving sales goals through exceptional product knowledge and effective communication. Skilled in team training and business performance analysis, fostering loyalty and repeat business.
Professional counter management expert skilled in driving sales, enhancing customer experiences, and optimizing inventory management. Strong focus on team collaboration and adaptability to evolving demands, ensuring smooth operations and consistent results. Proven leadership in training staff, resolving customer issues, and implementing strategic initiatives. Reliable, results-driven, and prepared to elevate store performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
As Counter Manager I achieved the counter goals. I kept counter's sales above and beyond the benchmark's. I also exceed in Special Event's and Gift With Purchases Goals. I personally brought in over $250,000.00 in sales last physical year.
Best of Belk included making individual goals. This involved making Credit Goals, Email Captures and App Downloads. Counter's had yearly, monthly and weekly goals to meet. My counter and myself exceeded this expectation which put my counter to the top 5 counter's in the Region. I personally brought in over $250,000.00 in sales just last fiscal year.