Overview
Work History
Education
Skills
Timeline
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Paula Burgess

Professional Server
Portland,ME

Overview

15
15
years of professional experience

Work History

Catering Manager/Server

Morton's Of Chicago Steakhouse
Nashville, TN
04.2012 - 01.2022
  • Began as a server and was promoted within two years to Catering Manager
  • Increased private dining marketshare to 96% to be first venue choice with event planners
  • Designed catering packages to increase sales and customer experience with profitable outcomes
  • Worked with chefs to plan menus according to client needs and budgets while pairing meals with wines for exceptional guest experience
  • Expert problem solver who thrives under pressure

Server

Opryland Hotel (Rhett's Restaurant)
Nashville, TN
07.1998 - 06.2003
  • Consistently establishing rapport with the Guest and delivering an exceptional dining experience leading to repeat guests asking for me by name.
  • Provided friendly and attentive service that makes Guests feel well taken care of
  • Promoted to trainer for the Food and Beverage department due to my passion to create the best dining experience possible for all guests.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Experience with grace under fire

Education

Bachelor of Science - Public Relations/Marketing

Middle Tennessee State University
Murfreesboro, TN

Skills

Experienced fine dining server

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Timeline

Catering Manager/Server

Morton's Of Chicago Steakhouse
04.2012 - 01.2022

Server

Opryland Hotel (Rhett's Restaurant)
07.1998 - 06.2003

Bachelor of Science - Public Relations/Marketing

Middle Tennessee State University

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Paula BurgessProfessional Server