Summary
Overview
Work History
Education
Skills
Certification
Self taught crafts
Languages
Timeline
Generic

Paula Carter

Delaware,OH

Summary

Seeking entry level nail technician position to enhance my recent graduation from Cosmotology School. Have been painting nails since the age of 12 for myself, family, and friends. My nail techniques include: Dry Manicure, Pedicures, Acrylic, Polygel, Sculpted, Fiberglass, Dip and applying regular polish, gel, jelly, spider, and nail art.

Although I am not the typical new graduate, I bring a degree of business experience in many areas, including client development, conflict management, business plan development, effective written and oral communication skills while offering a high level of maturity, commitment, and dedication to the work environment.

Overview

50
50
years of professional experience
1
1
Certification

Work History

Artist

Self Employed
09.2017 - Current
  • Juried Artist.
  • Sold over 100 paintings todate.
  • Enhanced artistic projects by incorporating innovative techniques and materials for impactful visual presentations.
  • Collaborated with fellow artists on various exhibitions, resulting in increased exposure and networking opportunities.
  • Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
  • Developed unique art pieces that garnered positive attention from critics and collectors, leading to increased sales and commissions.
  • Teacher of art classes

Re

D Nails
08.2023 - 11.2023
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Boosted client retention with superior communication skills, providing a welcoming atmosphere and addressing concerns in a timely manner.
  • Maximized stylist productivity by coordinating schedules, managing appointment cancellations, and ensuring optimal utilization of resources.
  • Contributed to the salon''s positive reputation by delivering exceptional customer service, resulting in numerous word-of-mouth referrals.
  • Increased sales revenue by promoting salon products and services through comprehensive knowledge and persuasive recommendations.
  • Worked with State Board and Fire Department to ensure compliance.
  • Redid the scheduling book to cause clients to not have to wait so long for their appointments.
  • Served as chauffeur to the salon owner.
  • Worked with several technicians and owner to help them study for the N400 naturalization exam.

Casino Card Dealer

Hollywood Casino
09.2017 - 02.2019
  • Increased customer satisfaction by providing friendly and efficient card dealing services.
  • Maintained a professional gaming atmosphere for players, ensuring all rules were followed.
  • Handled cash transactions accurately and securely, contributing to casino revenue growth.
  • Developed strong rapport with guests by providing exceptional service and engaging in friendly conversation.
  • Assisted new players with learning game rules and strategies, enhancing their overall experience.
  • Managed multiple tables simultaneously while maintaining accuracy and efficiency in gameplay.
  • Reduced instances of player disputes by carefully monitoring games and enforcing casino policies.
  • Collaborated with floor supervisors to address any issues or concerns related to gameplay or guest behavior.
  • Contributed to the success of promotional events by actively promoting them to customers and assisting with implementation.
  • Managed anywhere from 30,000 to 300,000 table chips per game.
  • Attended advanced schools to learn to deal over 23 different games.
  • Received numerous 100% evaluations for exemplary customer service and performance.

Owner of Embroidery Barn & Gift Shop

Self-employed
01.1998 - 04.2017
  • Developed business and marketing plan for the inception of this new business.
  • Hired and trained staff and marketing personnel to assist in the day to day operations.
  • Implemented marketing strategies to successfully create diversified client base to include schools, universities, hospitals, non-profits, small and medium businesses, to larger clients such as The Gap, Victoria Secrets, and Wes Lexner Enterprises.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Director of Attorney Personnel

Porter, Wright, Morris & Arthur
06.1979 - 01.1990
  • HR director for 300 attorney and 300 staff in 6 locations.
  • Increased company revenue by streamlining processes and implementing cost-saving measures which saved the firm over $1,000,000 per year.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Conducted yearly evaluations of over 300 staff members.
  • Analyzed and wrote the yearly 600 page evaluation reviews for over 100 associate attorneys.
  • Developed and supervised the firm's summer internship program, including conducting the initial interview process on campus.
  • Reviewed over 300 attorney and paralegal and support staff resumes per day.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Became first non-lawyer permitted to interview law students on law school campuses.
  • Conducted many public speaking events regarding teaching attorney profitability and attorney hiring practices to large groups of lawyers.
  • Taught law school students on resume and cover letter writing.
  • Handled and improved while achieving cost reductions and improving staff retentions for all benefits for attorneys and staff.
  • Co-authored two text books on hiring practices.
  • Received numerous national and local articles written regarding my innovative procedures involving attorney hiring and benefits, such as articles appearing in a 3-page spread of the national The American Lawyer, Columbus First magazine, and front page of the Sunday Dispatch Newspaper.

Owner/Operator

Evans & Evans Legal Consulting
07.1992 - 01.1998
  • Developed, owned and operated an attorney placement service.
  • Marketed placement services to large and medium law firms in the Columbus, Ohio area.
  • Recruited candidates for job relocation.
  • Oversaw all phases of recruitment through placement with clients.
  • Increased client satisfaction by providing high-quality services and timely communication.
  • Evaluated internal structures of law firm personnel which resulted in recommendations for improvements in efficiency and productivity.
  • Taught business planning to attorneys who wished to go into solo practice.

Director

Act I Personnel
01.1990 - 06.1992
  • Developed the new Attorney Recruitment Division of a Personnel
    Agency.
  • Personally responsible for the generation of over $200,000 in new revenue in one year for the agency (my fees were $20,000 per placement) which was unhear of when the average staff placement by other recruiters normally was around $1,000.

Civilian Staff Member in Detective Bureau

Franklin County Sheriff's Department
01.1974 - 06.1979
  • Prepared court documents for criminal prosecution.
  • Interviewed child victims of sex crimes
  • Performed Strip Searches on females accused of crimes
  • Served as Executive Secretary to the Captain and Lieutenant of the Detective Bureau.
  • Assisted Detectives in transcriptions of investigations.

Education

Completed 3 Years - English

Ohio State University
Columbus, Ohio

Certificate of Graduation - Nail Technician

Mason Anthony Cosmotology
Westerville, Ohio
12.2023

High School Diploma -

Reynoldsburg High School
Reynoldsburg, Ohio
12.1972

Certificate of Completion -

Public Speaking
Columbus, Ohio

Certificate of Completion - Advanced Interview Techniques

Rogala School
Chicago, Illinois

Skills

  • Supervision and leadership
  • Marketing
  • Conflict Resolution
  • Client Consultations
  • Relationship Building
  • Verbal and writing skills
  • Public Speaking
  • Computer Skills

Certification

Legal Secretary

Public Speaking

Certified Nail Technician

Self taught crafts

Crocheting, fiber manipulation, liquid resin used in table making and purses, etc., quilting, needle felting, polymer clay crafting, flower arranging, sublimation onto clothing, mugs, and other objects, jewelry making, manipulating glass objects into works of art. and artwork professional framing.

Languages

English
Full Professional
German
Elementary
Spanish
Elementary

Timeline

Re

D Nails
08.2023 - 11.2023

Artist

Self Employed
09.2017 - Current

Casino Card Dealer

Hollywood Casino
09.2017 - 02.2019

Owner of Embroidery Barn & Gift Shop

Self-employed
01.1998 - 04.2017

Owner/Operator

Evans & Evans Legal Consulting
07.1992 - 01.1998

Director

Act I Personnel
01.1990 - 06.1992

Director of Attorney Personnel

Porter, Wright, Morris & Arthur
06.1979 - 01.1990

Civilian Staff Member in Detective Bureau

Franklin County Sheriff's Department
01.1974 - 06.1979

Completed 3 Years - English

Ohio State University

Certificate of Graduation - Nail Technician

Mason Anthony Cosmotology

High School Diploma -

Reynoldsburg High School

Certificate of Completion -

Public Speaking

Certificate of Completion - Advanced Interview Techniques

Rogala School

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Paula Carter