Paula Clark
Grass Valley,CA
Summary
Accomplished Office Manager with a proven track record, enhancing office efficiency and mastering document management and payroll processing. Leveraged organizational skills and technical support acumen to streamline operations, achieving significant improvements in workflow planning and staff training. Demonstrates exceptional multi-tasking ability and a commitment to excellence in customer service.
Overview
53
53
years of professional experience
Work History
Office Manager
Bailey Express LLC
12.2022 - 12.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Devlop drivers folders to comply with DOT and IFTA requirements.
- Order drug testing.
Office Manager
Foothills Tow
12.2022 - 12.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Set up new accounts.
- Process Payroll
Take Photos
Foothills Appraisals
06.2021 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Take photos of vehicles that have been in accidents.
- Upload pictures to the Appraiser
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Supervising Program Technician II
CA State Department of Justice
06.1971 - 06.2005
- Generated detailed reports on program performance, enabling informed decision-making by management team members.
- Increased productivity levels within department by creating easily accessible documentation outlining standard operating procedures for common tasks.
- Promoted a collaborative work environment by actively participating in team meetings, sharing ideas, and providing feedback on proposed solutions.
- Assisted in the successful completion of multiple projects by providing consistent technical support and troubleshooting expertise.
- Assisted program applicants with form completion, document retrieval and resource management to reduce application delays.
- Attended annual continuing education seminars to obtain updated information on program services.
- Contacted program applicants and obtained required enrollment information, documentation and signatures.
- Used computers to generate and process automated program forms.
- Managed program field office activities to increase program awareness and participation.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
- Trained and supervised employees on office policies and procedures.
Education
High School Diploma -
Colfax High School
24995 Ben Taylor Road, Colfax, Ca 9571306.1971
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Administrative Support
- Payroll Processing
- Document Management
- Clerical Support
- Mail handling
- Scheduling
- Operations Management
- Human Resources
- Staff hiring
- Policy Implementation
- Staff Training
- Workflow Planning
- Technical Support
Timeline
Office Manager
Bailey Express LLC
12.2022 - 12.2023
Office Manager
Foothills Tow
12.2022 - 12.2023
Take Photos
Foothills Appraisals
06.2021 - 12.2022
Supervising Program Technician II
CA State Department of Justice
06.1971 - 06.2005
High School Diploma -
Colfax High School
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