Sales Associate
Lowes Home Improvment
2010 - 2013
- Assisted customers in product selection, enhancing shopping experience and satisfaction.
- Maintained organized merchandise displays to attract customer attention and boost sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Collaborated with team members to meet daily sales targets and improve overall performance.
- Engaged with customers to understand needs, providing tailored product recommendations.
- Learned store policies and procedures to ensure compliance and enhance operational efficiency.
- Participated in inventory management, assisting with stock replenishment and organization.
- Developed strong product knowledge to effectively communicate features and benefits to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged with customers to effectively build rapport and lasting relationships.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.