Paula Cochran
Newbury,OH
Summary
With a proven track record of four consecutive years as the Restaurant Manager of the Year for McDonald's, I consistently demonstrate my ability to lead and excel in a fast-paced and dynamic environment. Graduating at the top of my class, I possess a strong foundation of knowledge and skills that contribute to my success in managing operations, driving customer satisfaction, and achieving business objectives. Committed to delivering exceptional service and fostering a positive team culture, I now seek new opportunities to leverage my expertise and make a significant impact in the food service industry.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Walmart
ManagerPlus
01.1990 - 01.2023
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
- Provided professional services and support in a dynamic work environment.
- Worked effectively in fast-paced environments.
Mcdonalds Shift Manager Kitchen Supervisor
Mcdonalds
01.2019 - 01.2022
- Excelled in every store position and regularly backed up front-line staff.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
Hostess Waitress Coock Prep Help Dishwasher
Uncle Henerys Winterpark
01.2013 - 01.2018
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Reasturant Management - All Aspects If Resturant
Mc University
Orlando, FL08.2019
High School Diploma - Basics And Specialize Business Law
Bershire High School
Burton, OH06.1985
Skills
- Team building
- Customer service
- Excellent communication
- Self-Directed
Freeandopensourcesoftware - Notices
- Aalto-xml, aalto-xml-1.3.0, FasterXML, http://github.com/FasterXML/aalto-xml/, Apache License 2.0, Copyright (c) 2012-2015, 2018-2019 FasterXML. All rights reserved.
- Accompanist Drawable Painter library, 0.34.0, The original authors, https://github.com/google/accompanist/, Apache License 2.0, Copyright 2015-2021 the original authors.
- Accompanist FlowLayout library, 0.34.0, The Android Open Source Project, https://github.com/google/accompanist/, Apache License 2.0, Copyright 2020 The Android Open Source Project
- Accompanist Insets UI library, 0.34.0, The Android Open Source Project, https://github.com/google/accompanist/, Apache License 2.0, Copyright 2020 The Android Open Source Project
- Activity, 1.9.3, The Android Open Source Project, https://maven.google.com/web/index.html?q=activity#androidx.activity:activity, Apache License 2.0, Copyright 2020 The Android Open Source Project
Certification
Serve safe certificate CPR and defibulator certified. Also himelich certified
Timeline
Mcdonalds Shift Manager Kitchen Supervisor
Mcdonalds
01.2019 - 01.2022
Hostess Waitress Coock Prep Help Dishwasher
Uncle Henerys Winterpark
01.2013 - 01.2018
Walmart
ManagerPlus
01.1990 - 01.2023
Reasturant Management - All Aspects If Resturant
Mc University
High School Diploma - Basics And Specialize Business Law
Bershire High School
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