Paula Dewall
Muskegon,MI
Summary
Motivated administrative professional seeking a position in a challenging environment. Proficient in a range of computer applications. Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. A proactive problem-solver who gets the job done.
Overview
32
32
years of professional experience
Work History
Human Resources Manager
American House Senior Living Communities
Spring Lake, MI
09.2016 - 11.2021
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated over 100 employees through special events, incentive programs and constructive feedback.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Directed job fairs to bring in local talent for long term and seasonal positions.
Human Resource Administrative Assistant
Grand Transformers
Grand Haven, MI
01.2015 - 09.2016
- Compensation and Benefits Administration
- Maintain employee files and HR files
- Assist with day-to-day operations of HR Department
- Assisted with meetings and presentations within company.
- Delivered friendly assistance with new hires throughout interviewing and hiring process and increased new hires by 90%
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Helped employees register for benefits programs using online portals.
- Assisted with on-boarding process of over 50 new hires monthly.
Clerical Supervisor
Muskegon Family Care
Muskegon, MI
01.2010 - 01.2015
- Responsible for Clerical Payroll for 150+ employees
- Interview and hire staff
- Orientation and training of all clerical staff
- Conduct staff appraisals and manage performance
- Established Monthly Staff Meetings
- Order Office Supplies
- Responsible for patient correspondence, complaints & queries
Account Sales Manager
Priority Health Insurance
Grand Rapids, MI
01.1990 - 01.2010
- Responsible for Book of Business (60 Accounts)
- Group Insurance Sales
- Weekly/Monthly Sales Reports
- Conducted Employee Benefit Meetings
- Triaged Claims and Benefit Inquiries
Education
Associate of Arts - Business Administration
Baker College
Muskegon, MI06.1984
Business Administration
Orchard View High School
Muskegon, MI06.1974
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- ADP, Dominion, and Payor Payroll Systems
- Exit Interviews and Processes
- Hiring and Firing
- Problem Solving
- Compensation and Benefits Administration
- Recruiting and Interviewing
- Payroll Processing
- Unemployment Claims
- Verbal and Written Communication
- Improving Organizational Standards
Additional Information
- COMMUNITY INVOLVEMENT: , Miss Michigan Scholarship Program-State Executive Director, United Way-Loaned Executive, Muskegon Chamber of Commerce Ambassador
Timeline
Human Resources Manager
American House Senior Living Communities
09.2016 - 11.2021
Human Resource Administrative Assistant
Grand Transformers
01.2015 - 09.2016
Clerical Supervisor
Muskegon Family Care
01.2010 - 01.2015
Account Sales Manager
Priority Health Insurance
01.1990 - 01.2010
Associate of Arts - Business Administration
Baker College
Business Administration
Orchard View High School
Similar Profiles
Marissa WellsMarissa Wells
Caregiver at American House Senior Living CommunitiesCaregiver at American House Senior Living Communities
Jennifer PowersJennifer Powers
Life Enrichment Director at American House Senior Living CommunitiesLife Enrichment Director at American House Senior Living Communities
Ashley SuydamAshley Suydam
Medication Technician at American House Senior Living CommunitiesMedication Technician at American House Senior Living Communities
Zachary FlickerZachary Flicker
Dining Room Server/Secretary at American House Senior Living CommunitiesDining Room Server/Secretary at American House Senior Living Communities
Bailey McTaggartBailey McTaggart
Packaging & Warehouse Operator at FairlifePackaging & Warehouse Operator at Fairlife