Overview
Work History
Education
Skills
Timeline
Generic

Paula Dial

Colusa,United States

Overview

26
26
years of professional experience

Work History

Retail Sales Associate

Smokey River Tobacco Company
Colusa, CA
05.2025 - Current
  • Assisted customers with finding the right product for their needs.
  • Demonstrated knowledge of store products and services.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Provided product information and answered customer questions.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Offered suggestions for additional items that may be of interest to customers.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.

Administrative Assistant

Dulce Johashen Real Estate Agent
Sacramento, CA
03.2023 - 04.2025
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Scheduled appointments between clients and customers and internal staff members.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Conducted research on various topics as requested by management.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Daycare Owner/Operator

Little Bear Daycare
Sacramento, CA
06.1999 - 12.2020
  • Established relationships with parents and guardians to foster strong communication regarding their child's progress.
  • Maintained accurate records of attendance, immunizations and other relevant information for each child.
  • Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
  • Created a safe, nurturing environment to promote learning and growth in children.
  • Ordered necessary materials or equipment required by state regulations.
  • Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
  • Organized extracurricular activities such as field trips and special events for the children enrolled in the daycare facility.
  • Conducted regular inspections of the facility to ensure that it is clean, well-maintained and secure at all times.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.

Education

GED -

Santa Cruz Adult School
Santa Cruz, CA
01-1988

NURSING

American River College
Sacramento, CA

Skills

  • Customer service
  • Cash handling
  • Effective communication
  • Store opening and closing
  • Time management
  • Team collaboration
  • Point-of-sale operation
  • Upselling strategies
  • Customer engagement
  • Data entry
  • Independent judgement
  • Reliability and punctuality
  • Stocking and receiving
  • Rapport development
  • Relationship building
  • Attention to detail

Timeline

Retail Sales Associate

Smokey River Tobacco Company
05.2025 - Current

Administrative Assistant

Dulce Johashen Real Estate Agent
03.2023 - 04.2025

Daycare Owner/Operator

Little Bear Daycare
06.1999 - 12.2020

GED -

Santa Cruz Adult School

NURSING

American River College

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Paula Dial