Paula Dial
Colusa,United States
Overview
26
26
years of professional experience
Work History
Retail Sales Associate
Smokey River Tobacco Company
Colusa, CA
05.2025 - Current
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Completed transactions in an efficient manner while providing excellent customer service.
- Operated point-of-sale systems accurately to process payments from customers.
- Provided product information and answered customer questions.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Offered suggestions for additional items that may be of interest to customers.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Administrative Assistant
Dulce Johashen Real Estate Agent
Sacramento, CA
03.2023 - 04.2025
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Scheduled appointments between clients and customers and internal staff members.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Conducted research on various topics as requested by management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Daycare Owner/Operator
Little Bear Daycare
Sacramento, CA
06.1999 - 12.2020
- Established relationships with parents and guardians to foster strong communication regarding their child's progress.
- Maintained accurate records of attendance, immunizations and other relevant information for each child.
- Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
- Created a safe, nurturing environment to promote learning and growth in children.
- Ordered necessary materials or equipment required by state regulations.
- Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
- Organized extracurricular activities such as field trips and special events for the children enrolled in the daycare facility.
- Conducted regular inspections of the facility to ensure that it is clean, well-maintained and secure at all times.
- Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
Education
GED -
Santa Cruz Adult School
Santa Cruz, CA01-1988
NURSING
American River College
Sacramento, CASkills
- Customer service
- Cash handling
- Effective communication
- Store opening and closing
- Time management
- Team collaboration
- Point-of-sale operation
- Upselling strategies
- Customer engagement
- Data entry
- Independent judgement
- Reliability and punctuality
- Stocking and receiving
- Rapport development
- Relationship building
- Attention to detail
Timeline
Retail Sales Associate
Smokey River Tobacco Company
05.2025 - Current
Administrative Assistant
Dulce Johashen Real Estate Agent
03.2023 - 04.2025
Daycare Owner/Operator
Little Bear Daycare
06.1999 - 12.2020
GED -
Santa Cruz Adult School
NURSING
American River College