Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paula Cranshaw

676 N,Fal.HWY 2a North Falmouth,MA

Summary

Dynamic Program Director with a proven track record at Newport Healthcare, excelling in operations oversight and staff development. Expert in regulatory compliance, I enhanced program efficiency and fostered a culture of continuous improvement, leading to increased team engagement and retention. Adept at building relationships and implementing policy improvements for optimal outcomes. While continually building and maintaining connections with the clients,

Overview

26
26
years of professional experience
1
1
Certification

Work History

Program Director

Newport Healthcare Newport Academy
07.2024 - Current
  • Assisted in developing program objectives and strategies to enhance operational efficiency.
  • Collaborated with teams to coordinate program activities and ensure alignment with organizational goals.
  • Supported project management tasks, tracking progress and reporting on milestones effectively.
  • Conducted research to identify best practices for program implementation and improvement initiatives.
  • Hiring manager for all departments.
  • Trained staff across departments policy and procedure.
  • I was solely responsible for Health an Safety Binder an obtained licensure in the State of Mass and Prepared and executed with compliance Joint Commission.
  • Budget
  • Time Cards
  • Trained entire staff in CPI
  • Attended all National Leadership meetings.


Reginal Director Athena Healthcare

Athena Health Care Systems
08.2021 - 08.2022
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Offered professional development to all staff around Substance Abuse and the symptoms of the diagnosis.
  • Worked closely with therapists and social worker to achieve safe sober after care
  • Worked with three Facilities.

Clinical Supervisor Residential Program

RFK Children Action Corps
07.2019 - 07.2021
  • Mentored junior staff members, fostering a positive work environment that encouraged professional growth.
  • Coordinated scheduling for nursing staff, ensuring adequate coverage during peak times.
  • Improved communication between departments through regular meetings and collaboration initiatives.
  • Enhanced patient care by implementing effective clinical policies and procedures.
  • Developed strategies to address potential staffing shortages, maintaining efficient operations during challenging periods.
  • Reviewed clinical documentation to asses standards and quality of care.
  • Provided emergency response during shifts and when on-call.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Placement of all adolescent boys, following the closing of program due to Covid.

Clinician

Acadia Health Care CTC
07.2020 - 06.2021
  • Conducted comprehensive assessments to develop individualized treatment plans for clients.
  • Collaborated with multidisciplinary teams to ensure coordinated care and effective service delivery.
  • Implemented evidence-based interventions, enhancing patient engagement and adherence to treatment protocols.
  • Monitored client progress, adjusting therapeutic strategies to meet evolving needs and goals.
  • Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
  • Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
  • Conducted group therapy sessions to facilitate skill development, coping strategies, and emotional processing among participants.

Clinician Clinical Stabililzation

High Point Treatment Center
07.2018 - 07.2019
  • Conducted comprehensive assessments to determine client needs and develop personalized treatment plans.
  • Delivered evidence-based therapeutic interventions to promote mental health recovery and resilience.
  • Collaborated with multidisciplinary teams to ensure integrated care and optimal outcomes for patients.
  • Mentored junior clinicians on best practices in patient engagement and clinical documentation standards.
  • Facilitated educational workshops for staff on emerging trends in behavioral health care practices.
  • Advocated for patient rights and community resources, fostering stronger support networks for clients' well-being.
  • Collaborated with primary healthcare providers to ensure seamless integration of mental health services into overall patient care plans.
  • Conducted group therapy sessions to facilitate skill development, coping strategies, and emotional processing among participants.

Clinical Supervisor

SEMCOA
07.2017 - 07.2018
  • Supervised clinical staff, ensuring adherence to protocols and quality standards.
  • Developed training programs enhancing team skills and service delivery.
  • Implemented performance evaluations to boost staff accountability and engagement.
  • Coordinated interdisciplinary care plans, improving patient outcomes significantly.
  • Mentored junior staff, fostering professional development and teamwork within the department.
  • Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
  • Assessed patients, determined needs, and managed care.

Special Education Teacher

Barnstable High School
09.1999 - 09.2014
  • Developed individualized education plans tailored to meet diverse student needs.
  • Collaborated with multidisciplinary teams to enhance educational strategies and support services.
  • Implemented behavior management techniques to foster positive learning environments.
  • Conducted assessments to monitor student progress and adapt instructional methods accordingly.
  • Advocated for students' rights, ensuring equitable access to resources and opportunities.
  • Designed engaging lesson plans that promote inclusion and active participation of all learners.
  • Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
  • Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
  • Taught students across multiple classifications and degrees of special needs.

Education

Masters of Education - Psychology BA

Curry College
Milton, MA
09-1995

Skills

  • Relationship building
  • Effective leader
  • Program leadership
  • Staff development
  • Regulatory compliance
  • Personnel supervision
  • Operations oversight
  • Compliance management
  • Policy and procedure improvements

Certification

  • Licensed LADC1 - exam pending
  • CPR / First Aid up to date
  • CPI Instructor
  • MAPS Certified
  • Recovery Coach Certified
  • Safety Care Current
  • CANS
  • Reflective Supervision

Timeline

Program Director

Newport Healthcare Newport Academy
07.2024 - Current

Reginal Director Athena Healthcare

Athena Health Care Systems
08.2021 - 08.2022

Clinician

Acadia Health Care CTC
07.2020 - 06.2021

Clinical Supervisor Residential Program

RFK Children Action Corps
07.2019 - 07.2021

Clinician Clinical Stabililzation

High Point Treatment Center
07.2018 - 07.2019

Clinical Supervisor

SEMCOA
07.2017 - 07.2018

Special Education Teacher

Barnstable High School
09.1999 - 09.2014

Masters of Education - Psychology BA

Curry College

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