Paula Remer

• . Perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance a customer experience.
• .Execute merchandising strategies and ensure products are displayed correctly to drive sales. .Work with my team, with on-site supervision and provide service to multiple departments in an store. .Focus is on general bay service, projects and product resets while always keeping safety, accuracy and efficiency at the forefront. .Build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers.

• Developed and maintained list of short and long-range interior-improvement projects for facility and other programs to identify existing and future needs.
• Demonstrated features of different floor options and overcame objections with knowledgeable responses.
• Assisted customers with selecting appropriate floor types and styles.
• Followed up with customers to assess satisfaction, answer questions and resolve concerns.
• Discussed pricing, additional charges and payment plans during sales process.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed strong rapport with customers and created positive impression of business.
• Drove team revenue totals by bringing in top sales numbers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Monitored customers for signs of security concerns and escalated issues to management.

• Documented client needs, desires, and problems to build rapport and identify areas needing support.
• Followed up with clients to answer questions and close sales.
• Met with clients individually to discuss weight loss, nutrition and lifestyle changes.
• Counseled and coached clients during visits to offer solutions and support.
• Maintained communication with existing clients with food suggestions, new habit recommendations and lifestyle changes.

• Supported current production needs by moving items between equipment, conveyors and staging areas.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Carefully packaged finished products and prepared for shipment.
• Used patterns to cut fabric for Puppets
• Also used dye cutter
• Assembly of Puppets

• Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
• Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
• Operated cash register to record all transactions accurately and efficiently.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Restocked and organized merchandise in front lanes.

• Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Used Microsoft Word and other software tools to create documents and other communications.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Fostered positive working relationships with regular customers.
• Maintained databases, and mailing lists

Coordinating Volunteers

Maintaining Library

Duplications of tapes for orders