Paula Edwards
Houston
Summary
Compassionate healthcare professional with extensive experience in patient support, clinical operations, sterile processing, and hospital workflow coordination. Strong background in patient interaction, appointment scheduling, multidisciplinary communication, and maintaining accurate medical records. Brings 25+ years working in a large hospital system (MD Anderson) and recent home health experience requiring direct patient care, documentation, and appointment management. Known for reliability, attention to detail, and the ability to support fast-paced clinical environments.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Home Health Care Provider
Star Home Health
Houston
10.2024 - Current
- Assisted patients with direct care tasks including hygiene, mobility, medication reminders, and monitoring vital signs.
- Scheduled and coordinated medical appointments; accompanied patients to clinical visits and helped communicate needs to providers.
- Maintained accurate documentation of patient care activities and updates.
- Provided ongoing communication to family members, nurses, and care teams to support continuity of care.
- Supported safe and efficient home-care operations through organization, housekeeping, and task management.
Sterile Processing Technician /Educator (Traveler)
STERIS
Birmingham
02.2015 - 07.2020
- Supported hospital clinical operations by ensuring timely availability of sterile instruments and supplies for procedures.
- Collaborated daily with operating room staff, nurses, and clinical teams to expedite case flow and resolve supply needs.
- Conducted training, competencies, and onboarding for new hires; served as a departmental resource.
- Maintained accurate electronic and manual records for sterilization, inventory, and workflow logs.
- Assisted with workflow optimization, departmental organization, and adherence to regulatory standards.
Sterile Processing Technician / OR Liaison
MD Anderson Cancer Center Hospital
Houston
02.1992 - 12.2014
- Served as a liaison between Surgery and Sterile Processing, ensuring smooth clinical flow and accurate delivery of surgical supplies.
- Coordinated requests from surgeons, nurses, and research teams, often in time-sensitive or high-volume situations.
- Maintained detailed records of instrument processing, inventory levels, and case preparation.
- Communicated procedural updates and supply availability to multidisciplinary staff.
- Supported process improvement efforts, documentation accuracy, and compliance with hospital protocols.
- Retired in 2014 after 25 years of service.
Education
Diploma - General Studies
Furr High School
Houston, TX05-1976
Skills
- Central Supply (7 years)
- Sterile Processing (10 years)
- Front Desk Operations
- Home Health Care
- Medical Terminology
- Assembly/Packing
- Patient Interaction & Communication
- Multidisciplinary Team Collaboration
- Materials/Instrument Management
- Strong Phone & Office Etiquette
- High-volume Healthcare Experience
Certification
Driver’s License (Valid through 2031)
IAHCSMM CRCST, CIS (2007–2018; renewed annually during active sterile processing practice)
IAHCSMM CRCST, CIS (2007–2018; renewed annually during active sterile processing practice)
Additional Information
25 years of hospital experience at MD Anderson in a large, fast-paced clinical environment.
Strong background in communication with physicians, nurses, and multidisciplinary teams.
Highly organized and able to manage schedules, logs, patient information, and workflows.
Timeline
Home Health Care Provider
Star Home Health
10.2024 - Current
Sterile Processing Technician /Educator (Traveler)
STERIS
02.2015 - 07.2020
Sterile Processing Technician / OR Liaison
MD Anderson Cancer Center Hospital
02.1992 - 12.2014
Diploma - General Studies
Furr High School