Paula Faloon
Summary
A dynamic Director of Catering at Aramark Higher Education, I excelled in fostering employee engagement and spearheading client relations, leading to significant repeat business. Skilled in menu development and event planning, my collaborative efforts with sales enhanced service promotion, leveraging both Catertrax and Microsoft Programs to drive operational excellence.
Experienced with event planning, team leadership, and vendor coordination. Utilizes comprehensive knowledge of catering logistics to ensure smooth event execution and client satisfaction. Track record of successfully managing diverse teams and dynamic event environments.
Overview
22
22
years of professional experience
Work History
Director of Catering
Aramark Higher Education
08.2002 - Current
- Cultivated a positive work environment that fostered employee engagement and teamwork in delivering exceptional service to clients.
- Collaborated with sales and marketing teams to develop promotional materials, such as brochures and social media content, promoting catering services to prospective clients.
- Developed strong relationships with local businesses and community organizations, leading to increased referrals and repeat clientele.
- Discussed client's event needs to develop recommendations for room options and possible menus.
Education
Bachelor of Arts -
University of Tampa
Tampa, FLSkills
- Food safety compliance
- Serve Safe
- Menu development
- Event planning proficiency
- Client Relations
- Employee Retention
- Catertrax
- Kronos
- Microsoft Programs
Timeline
Director of Catering
Aramark Higher Education
08.2002 - Current
Bachelor of Arts -
University of Tampa
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