Paula Fee
Knoxville,TN
Summary
Dynamic Senior Sales Operations Specialist at United Healthcare Group, adept at streamlining sales processes and enhancing client engagement. Successfully collaborated with cross-functional teams to drive sales performance improvements and provide impactful training. Skilled in proposal quote drafting and strategic competitor assessment, fostering a culture of continuous improvement and excellence.
Overview
17
17
years of professional experience
Work History
Senoir Sales Operations Specialist
United Healthcare Group
06.2008 - 05.2025
- Collaborated with cross-functional teams for more effective communication and coordination of sales initiatives.
- Collaborated with sales team to qualify potential leads through discussion of product and service needs, laying groundwork for selection of powerful combinations of product and service offerings.
- Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
- Provided ongoing training and support to sales team members, driving continuous improvement in performance metrics.
Education
Associate of Applied Science - Marketing Management
Pellissippi State Community College
Knoxville, TN06-1992
Skills
- Client engagement management
- Streamlined sales processes
- Sales performance analysis
- Sales performance training
- Proposal quote drafting
- Strategic competitor assessment
Timeline
Senoir Sales Operations Specialist
United Healthcare Group
06.2008 - 05.2025
Associate of Applied Science - Marketing Management
Pellissippi State Community College
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