Paula Fincanon
Allen,TX
Summary
A responsible and self-driven individual with an enthusiastic personality. Effective problem solver that prioritizes and manages heavy work flow without direct supervision. Excellent customer service and general office support. An empowering individual looking to motivate others through my positive attitude and energetic persona. Ready and committed to become part of an organization with a solid reputation and an opportunity to succeed. Inspiring Personal Trainer with comprehensive experience preparing and delivering fitness programs based on clients' goals. Friendly and motivational to set positive energy and tone. Skillful in creating actionable fitness plans for clients at all levels. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
26
26
years of professional experience
Work History
Personal Trainer
Positive Fitness
Allen, TX
01.2011 - Current
- Coordinate and manage boot camps for various fitness levels
- Monitor and document client progress and health status
- Empower and motivate individuals of all age levels to pursue and accomplish their fitness expectations
- Perform body composition analysis, fitness level diagnosis, and nutritional consulting
- Instruct clients on optimal utilization of fitness equipment and proper form of exercises
Medical Receptionist
Innova Psychiatric Group
McKinney, TX
06.2022 - 06.2024
- Maintained confidentiality of patient information according to HIPAA regulations.
- Performed data entry tasks related to billing and collections procedures.
- Answered phones promptly and directed calls appropriately.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Ordered office supplies as needed to maintain inventory levels.
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Took messages from patients and promptly relayed to appropriate staff.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Entered insurance, demographics and health history into patient database.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Processed patient payments and scanned identification and insurance cards.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Protected patients by observing strict HIPAA guidelines.
- Informed patients of financial responsibilities prior to rendering services.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Straightened up waiting room to maintain neat and organized space.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Checked patients in and out for appointments and collected co-payments.
- Communicated with patients with compassion while keeping medical information private.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Routed laboratory or diagnostic results to appropriate staff.
Administrative Assistant
Hexter -Fair Title Company
Allen, TX
01.2006 - 01.2008
- Analyzed, prepared, and documented contracts for future closings
- Performed various secretarial/clerical duties such as documenting, photocopying, faxing, and organizing
- Interfaced with buyers, sellers, real estate agents, mortgage brokers, loan officers, underwriters, loan processors, and mortgage lenders on a daily basis
- Answered multiple inbound calls from clients, agents, buyers, and sellers in a fast-paced environment
- Scheduled meetings and conferences requested by managers and title agents
Secretary II to the Dean of Undergraduate Studies
University Of Texas at Dallas
Dallas, TX
01.1999 - 01.2000
- Reviewed applications from students and placed applications in 1 of 3 categories: denied, immediate acceptance, or sent to committee meeting
- Reviewed and processed future alumni admission documents and applications
- Aided in the student exchange program
- Assisted with office management duties including answering phones, filing, scheduling the dean's appointments, and communication with students
Education
Certification - Certified Personal Trainer
Cooper Institute
01.2009
Bachelor of Arts - Psychology
University of Texas at Dallas
Dallas, TX01.2000
Skills
- MS Office: Word
- MS Office: Excel
- Web Navigation
- Fitness instruction
- Exercise program design
- Strength training
- Client progress evaluation
- Passion for fitness
- First aid and CPR
- Body composition analysis
- Cardiovascular conditioning
- Group fitness instruction
- High-intensity interval training
- Endurance training methods
- Boot camp training
- Core strength development
- Balance and stability training
- Motivational coaching
- Strength and conditioning
- Youth fitness training
- Flexibility and mobility
- Group and individual instruction
- Goal setting assistance
- Good nutrition promotion
- Lifestyle coaching
References
Available upon request
Educationcertification
- Certification, Cooper Institute Certified Personal Trainer, 2001, 2009
- Degree, Bachelor of Arts in Psychology, University of Texas at Dallas
Valueoffered
A responsible and self-driven individual with an enthusiastic personality. Effective problem solver that prioritizes and manages heavy work flow without direct supervision. Excellent customer service and general office support. An empowering individual looking to motivate others through my positive attitude and energetic persona. Ready and committed to become part of an organization with a solid reputation and an opportunity to succeed.
Affiliations
- Enjoy organizing
- Keeping things tidy in office and home
- Very personable and motivating to others
Timeline
Medical Receptionist
Innova Psychiatric Group
06.2022 - 06.2024
Personal Trainer
Positive Fitness
01.2011 - Current
Administrative Assistant
Hexter -Fair Title Company
01.2006 - 01.2008
Secretary II to the Dean of Undergraduate Studies
University Of Texas at Dallas
01.1999 - 01.2000
Certification - Certified Personal Trainer
Cooper Institute
Bachelor of Arts - Psychology
University of Texas at Dallas
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