Paula Freeman
Ada,OKLAHOMA
Summary
Adaptable Quality Manager with 16 year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies and maintaining accurate records.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quality Manager/Corporate Supplier Quality Eng.
Flex-N-Gate
02.2007 - 03.2023
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Improved quality processes for increased efficiency and effectiveness.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Developed and deployed production control plans and created work instructions and procedures.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Basic
Cowley County Community College And Area Vocational-Technical School
Arkansas City, KSHigh School Diploma -
Healdton High School
Healdton, OK05.1986
Skills
- ISO 9001/IATF 16949 Requirements
- Internal & External Auditor
- Documentation Control
- Operational Improvements
- Problem-Solving Abilities
- Excellent Researching Skills
- Performance Monitoring
- Team Training
- Quality Processes
- Continuous Improvement
Certification
Six Sigma Green Belt
ISO 9001/IATF 16949 Auditor
Timeline
Quality Manager/Corporate Supplier Quality Eng.
Flex-N-Gate
02.2007 - 03.2023
Basic
Cowley County Community College And Area Vocational-Technical School
High School Diploma -
Healdton High School
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