Paula Furr
St. Augustine,FL
Summary
A dedicated, positive, motivated, professional, graduate of Grand Canyon University. I can juggle multiple tasks simultaneously, assess situations and develop a plan of action. I possess good time management skills and have the urgency to adhere to deadlines. I am a fast learner and have often taught myself.
Overview
36
36
years of professional experience
Work History
Administrative Assistant
Watson Realty Corp.
05.2018 - Current
- Greet visitors, point them in the right direction, answer inquiries, and create a welcoming environment.
- Maintain and balance escrow monthly and daily, process wires, escrow checks and commissions in a timely manner.
- Monitor all transactions for accuracy and compliance.
- Organize and maintain files and databases in a confidential manner.
- Manage communication including emails and phone calls. Screen phone calls, redirect calls, and take messages.
- Create and maintain agent shift calendar for the month.
- Assist agents with labels and bulk mailing.
- Receive deliveries; sort and distribute incoming mail.
- Maintain and order office supplies. Maintain office roster. Maintain yearly office inventory.
- Receive invoices and review for accuracy.
- Assist Broker as needed and help with onboarding/offboarding process.
- Assist agents with office equipment and/or solve technical issues.
- Keep office calendar, reserve conference room requests, and keep office running smoothly.
- Update MLS and enter open houses for agents.
VPK Teacher
Academy of Rising Stars
08.2016 - 02.2018
- Creates lesson plans for instruction. Assists students with exercises and class activities; concentrates efforts with small groups of students and individuals as necessary.
- Compiles, prepares and organizes materials and classroom for instruction and classroom activities.
- Lead students toward the fulfillment of their potential for intellectual, emotional, physical and social growth in a safe and cost-effective environment.
- Models proper behavior and play in accordance with early childhood benchmarks maintains student records, records daily attendance, records and/or analyzes on-going assessments, sets up special projects, escorts children to other areas of the school.
- Assists individual children with special needs and/or in need of special attention; attends to children’s health and hygiene needs. Coordinates and/or participates in special programs or projects as assigned.
- Maintains a clean and orderly classroom and assists in cleaning and storing of materials after completion of activities.
Academic Advisor, Military Education Program
Vincennes University
06.2015 - 07.2016
- Works directly with the Site Director to handle many issues that arise but not limited to students such as grades, financial aid issues, course requirements, and office operations.
- Works directly with many law enforcement and military locations throughout the State of Florida to coordinate course schedules.
- Performs office duties such as payroll for instructors and office staff, travel vouchers, invoices, filing, and maintaining student files.
- Registers students for classes and maintains records in BANNER system.
- Performs degree audits using Degreeworks to advise students. Advises students on educational goals and requirements needed to graduate with an Associate of Science or Bachelor Degree.
- Works with EDD funds, VAOnce, GoArmyEd, SOC requests, course subs, grade changes, submits grades for end of course, and graduation. Also works with Site Director to coordinate yearly graduation ceremony.
Substitute Teacher
St Johns County School District
11.2008 - 09.2010
- Follow procedures and achieve lesson goals.
- Adhere to the curriculum and lesson plans assigned by the regular teacher.
- Assign and explain homework.
- Oversee students outside of the classroom including in the hallways and cafeteria.
- Comply with all school regulations and policies at all times.
- Take attendance and document daily notes.
- Ensure classroom and work is kept clean and orderly.
- Oversee the normal classroom rhythms and activities.
- Compile a report for the teacher for when he/she returns.
Secretary
Yale Marcus Attorney at Law
01.2004 - 01.2005
- Performed office duties such as opening mail, filing documents, typing letters, making phone calls for scheduling such as depositions, court hearings and client meetings.
- Keeping attorney’s schedule and calendar up to date.
- Performed any and all other duties as necessary.
Lead Teller
Republic Bank
02.1999 - 11.2002
- Organize and equip workstations and complete work as per schedule quickly and accurately.
- Determine client needs by using tag-ons through client conversations and ensure sales staff referral.
- Ensure safety measures compliance by maintaining minimum amount of teller cash.
- Conform to items groupings sent to transit department and ensure meeting of scheduled pick-up time.
- Interact with management to stay advanced on bank developments and initiatives.
- Approve cash withdrawals overrides on authorization limits.
- Guide teller staff on complex transactions.
- Adhere to balancing guidelines while counting cash and balancing assigned cash and work.
- Ensure compliance of tellers with audit, bank and regulatory policies.
- Ensure tellers provide outstanding customer service.
- Ensure teller staff training in customer service, product knowledge, operations and transaction processing.
- Create an exceptional experience for every customer conducting teller transactions.
- Schedule teller shifts and lunches to guarantee branch coverage.
- Audit traveler’s, counter and bank checks and money orders.
Teller/Customer Service Rep
Flagler Federal Savings Bank
06.1990 - 02.1999
- Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards
- Check on the status of customer accounts and track checks and payments
- Review and explain account charges
- Assist banking customers who are victims of fraud, theft or identity theft
- Assist customers with replacing lost or stolen credit or debit cards
- Assist with address changes
Education
Bachelor of Science Degree - Elementary Education
Grand Canyon University
12.2011
Skills
- Proficient in word/excel
- Excellent customer service
- Customer service
Timeline
Administrative Assistant
Watson Realty Corp.
05.2018 - Current
VPK Teacher
Academy of Rising Stars
08.2016 - 02.2018
Academic Advisor, Military Education Program
Vincennes University
06.2015 - 07.2016
Substitute Teacher
St Johns County School District
11.2008 - 09.2010
Secretary
Yale Marcus Attorney at Law
01.2004 - 01.2005
Lead Teller
Republic Bank
02.1999 - 11.2002
Teller/Customer Service Rep
Flagler Federal Savings Bank
06.1990 - 02.1999
Bachelor of Science Degree - Elementary Education
Grand Canyon University