Paula Gaskill
Fayette City,PA
Summary
Obtain a DM position. To utilize friendly disposition, attention to detail, and good multitasking skills. A DM that will benefit from over 5 years of management skills I have obtained and utilized in my career lifetime.
Overview
12
12
years of professional experience
Work History
REP
Driveline
01.2022 - Current
- Set up stores as Dollar General needs them
- Follow plantagrams to complete task
- Work with the store employees to make sure everything is set up according and everyone knows what assignments need to be forefilled.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Observed packing operations to verify conformance to specifications.
- Collected, arranged, and input information into database system.
LINE COOK Manager
Red Lobster
06.2021 - 05.2022
- Manage and run a shift of employees to produce accurate and prompt service to customers
- Complete day waste and draw skims
- Complete daily safe counts and deposits
- Work with the public to resolve any issues
- OPT2 trained to work on any electronic issues within the limits of my title, fix registers down, printers, kiokos
- Train in the education of new employees.
- Monitored food inventory and supplies to prevent waste.
- Monitored food preparation, production, and plating for quality control.
- Supervised food presentation and plating to enhance visual appeal.
- Facilitated ongoing training programs for line cooks, promoting professional growth and improving overall team performance.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Contributed to menu development, incorporating seasonal ingredients for innovative dish offerings.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Monitored food quality at all stages of production, ensuring consistently high standards were met across all dishes served.
- Evaluated kitchen performance metrics regularly, identifying areas for improvement and implementing targeted action plans accordingly.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Maximized staff productivity with effective scheduling and delegation of tasks according to individual skillsets.
- Plated and presented all dishes to match established restaurant standards.
- Planned and executed promotions and special events in close collaboration with management.
- Set and oversaw weekly and special event menu plans.
- Managed vendor relationships effectively, securing competitive pricing on high-quality ingredients while minimizing supply disruptions.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
- Addressed customer complaints promptly, demonstrating commitment to exceptional service and fostering repeat business.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Controlled food costs and managed inventory.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Upheld strict adherence to recipe specifications, guaranteeing consistency in flavor profiles across multiple service periods.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Directed food preparation and cooking activities to meet health and safety standards.
- Enhanced kitchen efficiency by streamlining food preparation processes and optimizing workstations.
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Grilled meats and seafood to customer specifications.
Manager
Alamo Mcdonalds
10.2021 - 03.2022
- Set up my shift to run smoothly
- Place key employees in places to make and maintain shift, Count drawers, deal with customers, complete in of day waste and paperwork
- Commuicate with other managers.
Assistant Manager
Arby’s
02.2012 - 04.2016
- Assist in daily operations
- Manager and help employees’ prep and prepare meals that were needed for orders
- Assist General manager
- Keep track of food count and wasted product
- Assist customers with orders or in resolving problems.
Education
Bachelor of Science Business Adminstration -
Waynesburg University
05.1997
Academic diploma -
Greene County Career and Technology Center
06.1993
Skills
- Attention to detail
- Food safety skilled
- Time Management
- Dedicated to quality: inspect and test all food before it is served
- Knowledge of food processing and safety
- Leadership
- Maintain a smoothly running crew
- Multitasking: Ability to handle multiple tickets
- Maintain a clean and safe station
- Exceptional memory for recipes
- Adhere to the precise instructions
- Operate standard kitchen equipment
- Working with money
Timeline
REP
Driveline
01.2022 - Current
Manager
Alamo Mcdonalds
10.2021 - 03.2022
LINE COOK Manager
Red Lobster
06.2021 - 05.2022
Assistant Manager
Arby’s
02.2012 - 04.2016
Bachelor of Science Business Adminstration -
Waynesburg University
Academic diploma -
Greene County Career and Technology Center