Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Paula Gates

Greensboro,NC

Summary

Experienced purchasing professional with top-notch leadership, program management and planning abilities. Excellent verbal and written communication skills paired with organized nature and advanced problem-solving strengths. Improves policies, reduces waste and supports business needs with efficient, high-quality materials.

Overview

13
13
years of professional experience

Work History

Operations Administrator

Excel Imaging Solutions
09.2024 - 06.2025

Accounts Payable

  • Validate & enter Vendor bills; match Company purchase order and verify receipt of goods or services.
    Prepare checks and/or electronic payments due to vendors.

Expense Report/Visa Card Processing

  • Review submitted expense reports for discrepancies and correction; submit to designated approval level for payroll processing.
    Review monthly Visa credit card statements to reconcile allocation of expense type and payment designation.

Customer Service Contract administration

  • Perform Company established Detector Damage Incident process, working with Customers, Supplier, and internal teams.
    Prepare customer service agreements and renewals.
    Update Company CRM system based on service agreement and coverage changes.

Regulatory Support

  • Prepare new equipment FDA paperwork and submit to Federal and State agencies.
    Maintain changes to customer equipment & serial numbers in Samsung systems and internal databases.

Purchasing Administrator

Mickey Truck Bodies
11.2023 - 09.2024
  • Provides administrative support to Purchasing Team
  • Filling in spreadsheets with required ship dates, confirmation dates, and purchasing information
  • Manipulating data and formulas in spreadsheets
  • Data Entry into ERP system
  • Issue purchase orders to a variety of vendors
  • Maintain a high level of confidentiality and professionalism.

Office Administrator

Triad Thermo King
01.2022 - 05.2023
  • Open service work orders for customer
  • Process vendor invoices for payment
  • Close and obtain payment for service work complete
  • Monitor employee time and attendance
  • Process payroll for 20+ employees
  • Process bank deposits both electronic and in person
  • Maintain calendar for branch.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Service Administrator

Vecoplan
09.2021 - 01.2022
  • Prepare quotes for customers
  • Dispatch techs throughout US and Canada
  • Process billing for customers
  • Process billing for payment to contracted techs
  • Maintain calendar for internal and external technicians
  • Track service and installs
  • Monitor employee time and attendance.

Operations Manager

Atlantic Tire
01.2021 - 09.2021
  • Order processing
  • Payment processing
  • Create bank deposit
  • Assist customers with orders and account inquiries
  • Coordinate deliveries and returns with warehouse
  • Monitor national accounts for accurate invoicing
  • Supervise additional office personnel.

Executive Administrative Assistant/Warranties & Billing Admin

Honda Aircraft Company
09.2015 - 09.2020
  • Assistant to CFO, Finance Department
  • Schedule manager and departmental meetings
  • Prepare presentation materials including spreadsheets, reports, presentations, etc
  • Plan events including scheduling, catering, logistics, etc
  • Oversee departmental calendars
  • Coordinate travel, both domestic and international
  • Process purchase request in SAP
  • Manage Finance specific forms and processes
  • Facilitate and maintain meeting minutes as requested
  • Process warranties for both internal and external customers in various programs
  • Coordinate part and core returns as needed
  • Invoicing of internal and external customers.

Administrative Secretary

Honda Aircraft Company
09.2014 - 09.2015
  • Assistant to Assistant Managers, Managers, and Senior Managers of IS/IT Department
  • Schedule manager and departmental meetings
  • Prepare presentation materials including spreadsheets, reports, presentations, etc
  • Plan events including scheduling, catering, logistics, etc
  • Oversee departmental calendars
  • Coordinate travel, both domestic and international
  • Process purchase request forms for hardware, software and services
  • Manage IS specific forms and processes
  • Facilitate and maintain meeting minutes as requested
  • Assist Service desk lead with processing request forms.

Administrative Secretary

Vidant Medical Center
05.2013 - 09.2014
  • Assistant to Administrator, Assistant Managers of Case Management Department
  • Make travel arrangements and submit expense reports
  • Daily/Weekly scheduling of department of 80
  • Primary contact for vendors, setting up education In-Service and Vendor Showcases
  • Maintain employee files for department
  • Handles communications and acts as receptionist.

Administrative Secretary

Wake Forest Baptist Health
05.2012 - 05.2013
  • Assistant to Chemical Division of Environmental Health & Safety Department
  • Manage administration of Chemical Safety Committee; Set up, minutes, statistical information
  • Chemical Inventory System data maintenance
  • Sharepoint 2010 document control and site maintenance
  • Administrative oversight Audit and Assessment program
  • Laboratory Closeout tracking
  • Support or administer training for employees and outside contractors
  • Create or edit signage for laboratories
  • Make travel arrangements and submit expense reports.

Education

Secretarial Science

Mountain State Business College

Skills

  • Concur
  • EHR
  • Flexwork
  • Goldmine
  • GroupWise
  • InDesign CS3
  • JD Edwards
  • Kronos
  • Lotus Notes
  • MFG Pro
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Publisher
  • MS Word
  • Peachtree
  • PeopleSoft
  • Photoshop CS3
  • Sales Force
  • SAP
  • Timeslips

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

Operations Administrator

Excel Imaging Solutions
09.2024 - 06.2025

Purchasing Administrator

Mickey Truck Bodies
11.2023 - 09.2024

Office Administrator

Triad Thermo King
01.2022 - 05.2023

Service Administrator

Vecoplan
09.2021 - 01.2022

Operations Manager

Atlantic Tire
01.2021 - 09.2021

Executive Administrative Assistant/Warranties & Billing Admin

Honda Aircraft Company
09.2015 - 09.2020

Administrative Secretary

Honda Aircraft Company
09.2014 - 09.2015

Administrative Secretary

Vidant Medical Center
05.2013 - 09.2014

Administrative Secretary

Wake Forest Baptist Health
05.2012 - 05.2013

Secretarial Science

Mountain State Business College
Paula Gates