Paula Glerup
Baker City
Summary
Dynamic and results-driven professional with experience at Saint Alphonsus Hospital, skilled in nutritional assessment and team collaboration. Recognized for enhancing team efficiency and improving patient meal plans, leading to better health outcomes. Proven ability to train staff and uphold regulations, ensuring a safe and productive work environment.
Overview
13
13
years of professional experience
Work History
Dietary Aide
Saint Alphonsus Hospital
10.2024 - Current
- Kept all kitchen areas clean, tidy and free of hazards..
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Enhanced team morale by fostering collaborative work environment, leading to improved productivity.
- Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Waitress Trainer
Longbranch Restaurant
11.2018 - 06.2021
- Developed strong communication skills by effectively conveying information through attentive listening skills.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
Waitress Supervisor
Viking Restaurant
11.2011 - 09.2018
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
- Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
- Optimized staff scheduling to handle peak times effectively without over-staffing.
- Collaborated with management team to plan and execute special events.
- Implemented health and safety protocols to ensure safe dining environment for both staff and customers.
Education
Certificate - Business Technology Clerical
Chemeketa Community College
Salem, ORLearning Center Work Experience -
Department of Human Services
Dallas, ORSkills
- Time management
- Problem-solving
- Verbal communication
- Team collaboration
- Multitasking Ability
- Regulations compliance
- Nutritional assessment
Timeline
Dietary Aide
Saint Alphonsus Hospital
10.2024 - Current
Waitress Trainer
Longbranch Restaurant
11.2018 - 06.2021
Waitress Supervisor
Viking Restaurant
11.2011 - 09.2018
Certificate - Business Technology Clerical
Chemeketa Community College
Learning Center Work Experience -
Department of Human Services
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