Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula Gray

Lawton,MI

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Helpful Produce Manager experienced in produce department responsibilities, including ordering, receiving, merchandising, stocking, and training new staff members. Dedicated to maintaining full and fresh produce department through proper rotation of products. Delights customers with freshest inventory and selection available. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

36
36
years of professional experience

Work History

PIC/Fresh Produce Manager

Wagoner's Hometown Grocery Store
05.2022 - Current
  • Coached and mentored new team members.
  • Assisted customers with produce questions.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Created, maintained and updated filing systems for paper and electronic documents.

Paraprofessional Aide

Lawton Community School District
09.2005 - 06.2007
  • Assisted classroom teacher in supervising students.
  • Reported on student progress, behavior, and social skills to parents.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Performed general clerical tasks such as filing, faxing and data entry.
  • Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
  • Organized and managed school records, student documentation and administrative communications.

Administrative Assistant

Honee Bear Canning
05.1987 - 06.2002
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for sales teams.
  • Processed payments and applied to customer balances.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Picked orders, scanned products and packed boxes.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.

Education

Associate of Applied Science - Elementary Education

Kalamazoo Valley Community College
Kalamazoo, MI
05.2013

High School Diploma -

Lawton High School
Lawton
05.1987

Skills

  • Inventory Control Procedures
  • Performance Monitoring and Evaluation
  • Mathematical Calculation and Reasoning
  • Managing Laborers
  • Solving Customer Concerns
  • Sales Quota Achievement
  • Client Needs Assessment
  • Customer Inquiries
  • Time Management
  • Payment Collection
  • Shipment Procedures
  • Sales Expertise

Timeline

PIC/Fresh Produce Manager

Wagoner's Hometown Grocery Store
05.2022 - Current

Paraprofessional Aide

Lawton Community School District
09.2005 - 06.2007

Administrative Assistant

Honee Bear Canning
05.1987 - 06.2002

Associate of Applied Science - Elementary Education

Kalamazoo Valley Community College

High School Diploma -

Lawton High School
Paula Gray