Paula Grimes
Vine Grove
Summary
Seasoned Domestic Manager with comprehensive experience managing household operations, organizing events and overseeing staff. Possess top-notch skills in communication, conflict resolution, and time management. Made significant contributions towards enhancing operational efficiency in previous roles. Strong leadership abilities coupled with keen attention to cleanliness standards and maintenance protocols.
Overview
20
20
years of professional experience
2000
2000
years of post-secondary education
Work History
Domestic supervisor
Ollies bargain hunt
Radcliff
09.2022 - 08.2024
- Managed daily operations to ensure store cleanliness and organization.
- Supervised team members in maintaining inventory and stock levels.
- Assisted in training new staff on store policies and procedures.
- Oversaw cash handling procedures during opening and closing shifts.
- Communicated effectively with customers to resolve inquiries and complaints.
- Created schedules for domestic staff to ensure adequate coverage at all times.
- Resolved customer complaints or inquiries regarding housekeeping services in a professional manner.
- Scheduled regular maintenance work for any equipment used in housekeeping duties.
- Monitored employee performance and provided feedback to ensure quality standards were met.
- Oversaw the daily operations of a domestic staff team and ensured that all tasks were completed efficiently.
Assembly Line Worker
Akebobo
Elizabethtown
09.2016 - 02.2021
- Operated machinery to assemble components efficiently on the production line.
- Conducted quality checks to ensure product specifications were met consistently.
- Collaborated with team members to maintain a smooth workflow during shifts.
- Followed safety protocols to maintain a safe working environment at all times.
- Communicated effectively with supervisors regarding production issues or delays.
- Maintained cleanliness and organization of work areas to promote efficiency.
- Worked quickly and efficiently while maintaining high standards of quality control.
Shift Manager
Mcdonalds, PDI FOODS
Radcliff
01.2012 - 09.2015
- Supervised daily operations to ensure efficient workflow and service quality.
- Trained and mentored team members on customer service best practices.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Managed inventory levels and assisted with stock replenishment procedures.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Implemented operational improvements to streamline service processes and reduce wait times.
- Managed daily cash intake by counting out registers and tabulating profits.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Manager
Warren's food mart
Vine Grove
03.2004 - 12.2011
- Supervised daily operations to ensure efficient store functioning.
- Managed staff schedules to optimize workforce productivity.
- Trained new employees on store policies and procedures.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ 11.2024 - 09.2025
General Education Diploma
Radcliff, KYSkills
- Team management
- Effective communication
- Conflict resolution
Accomplishments
Got management certificate from Indiana Wesleyan
Timeline
Bachelor of Science - Criminal Justice
University of Phoenix
11.2024 - 09.2025
Domestic supervisor
Ollies bargain hunt
09.2022 - 08.2024
Assembly Line Worker
Akebobo
09.2016 - 02.2021
Shift Manager
Mcdonalds, PDI FOODS
01.2012 - 09.2015
Manager
Warren's food mart
03.2004 - 12.2011
General Education Diploma
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