A management professional with proven track record in overseeing center operations and enhancing team productivity. Known for achieving operational excellence through strategic planning and staff development. Reliable team collaborator with strong focus on results and adaptability to changing circumstances.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Center Director
Crossroads Youth & Family Services
07.2021 - 09.2025
Supported staff training initiatives to enhance team performance and service delivery.
Coordinated with external vendors to maintain supplies and equipment for operational efficiency.
Helped develop program schedules that met community needs and increased participation rates.
Maximized grant funding opportunities by researching potential sources diligently and submitting well-crafted proposals, securing crucial financial support for center programs.
Created reports on program effectiveness to assist in planning and strategy development.
Advocated for educational programs that addressed unique needs of the community, leading to more relevant offerings at the center.
Managed center budget for optimal resource allocation and financial stability.
Improved staff efficiency with comprehensive training modules on child development and classroom management.
Negotiated with vendors for cost-effective supplies, ensuring center operated within budget constraints.
Coordinated with educational consultants to update curriculum and integrate innovative teaching methods.
Enhanced center's reputation by implementing community outreach programs that established strong local partnerships.
Led fundraising initiatives that secured essential resources for program expansion and facility upgrades.
Initiated partnerships with local businesses to provide experiential learning opportunities for students.
Streamlined administrative processes, allowing for more effective allocation of resources and budget management.
Spearheaded community events that raised center's profile and encouraged local support and engagement.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Reduced operational risks while organizing data to forecast performance trends.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Raised property accuracy and accountability by creating new automated tracking method.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Teacher
Crossroads Youth & Family Services
09.2012 - 07.2021
Supported staff training initiatives to enhance team performance and service delivery.
Coordinated with external vendors to maintain supplies and equipment for operational efficiency.
Helped develop program schedules that met community needs and increased participation rates.
Maximized grant funding opportunities by researching potential sources diligently and submitting well-crafted proposals, securing crucial financial support for center programs.
Created reports on program effectiveness to assist in planning and strategy development.
Advocated for educational programs that addressed unique needs of the community, leading to more relevant offerings at the center.
Managed center budget for optimal resource allocation and financial stability.
Improved staff efficiency with comprehensive training modules on child development and classroom management.
Negotiated with vendors for cost-effective supplies, ensuring center operated within budget constraints.
Coordinated with educational consultants to update curriculum and integrate innovative teaching methods.
Enhanced center's reputation by implementing community outreach programs that established strong local partnerships.
Led fundraising initiatives that secured essential resources for program expansion and facility upgrades.
Initiated partnerships with local businesses to provide experiential learning opportunities for students.
Streamlined administrative processes, allowing for more effective allocation of resources and budget management.
Spearheaded community events that raised center's profile and encouraged local support and engagement.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Reduced operational risks while organizing data to forecast performance trends.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Raised property accuracy and accountability by creating new automated tracking method.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Bachelor of Science - Elementary Education
Cameron University
Lawton, OK
05.1987
Skills
Training and mentoring
Team Building
Staffing
Certification
BA Elementary Education with minor in Reading and an Early Childhood Learning add on