I enjoy spending quality time with my family along with outdoor activities like camping, hiking and biking
Paula Gust
Office Assistant
Spokane,WA
Summary
Seeking a challenging and professional position that will allow me to utilize my previous experience, skills, positive attitude, and willingness to learn and grow with the success of the organization.
Overview
30
30
years of professional experience
Work History
Office Support and Sales
Spokane Produce
02.2023 - Current
- Maintained confidentiality of sensitive documents and information while adhering to company policies regarding data protection.
- Provided exceptional customer service to clients through prompt response times and effective problem-solving techniques.
- Managed incoming phone calls professionally, directing callers to appropriate departments or handling inquiries as needed.
- Assisted in the preparation of reports and presentations, ensuring accuracy.
- Engaged with customers to build rapport and loyalty.
- Completed accurate order entry and data verification.
- Participated in team meetings aimed at improving overall departmental efficiency and effectiveness.
- Assisted customers with product selections.
- Managed high-volume order periods effectively, maintaining accuracy under pressure.
Secretary
Central Valley School District
11.2015 - 01.2023
- Manage multi-line phone system.
- Greet visitors, staff and students.
- Collect money from guardian/students as needed.
- Prepare deposits for pick-up.
- Manage building budget.
- Maintain Office/Building inventory and make purchases as necessary.
- Track attendance.
- Prepare timesheets.
- Prepare absence forms for Human Resources.
- Enter work-orders for maintenance.
- Fill classes as needed when substitutes are unavailable.
- Cover healthroom needs when nurse is out of building.
- Provide Covid testing to students and staff.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Answered multi-line phone system and enthusiastically greeted callers.
Customer Service
Inland Empire Distribution
01.2015 - 2015
- Process shipping and receiving requests from customer.
- Provided outstanding customer service, addressing inquiries and resolving issues promptly.
- Prepare Bill of Ladings and pack lists for out bound shipments.
- Receive product to customer accounts from outside suppliers.
- Track Inventory.
- Enter manual Work Order and Bill of Lading for Railcar material.
- Enter Work Orders to request physical counts on product, re-labels and inspection of material.
- Run monthly transaction and storage invoices.
Office Assistant
American Alloy
01.2013 - 01.2014
- Managed multi-line phone system.
- Greet customers/vendors.
- Processed incoming purchased orders by verifying pricing, delivery dates, order entry and creating job travelers.
- Entered jobs for Kan Ban inventory.
- Prepared quality data reports.
- Managed filing for invoiced orders.
Education
Computer Operations And Information Management - Computer Operations
Interface Computer School
Spokane, WA 05.2001 -
Skills
Customer service expertise
Interests
Timeline
Office Support and Sales
Spokane Produce
02.2023 - Current
Secretary
Central Valley School District
11.2015 - 01.2023
Customer Service
Inland Empire Distribution
01.2015 - 2015
Office Assistant
American Alloy
01.2013 - 01.2014
Computer Operations And Information Management - Computer Operations
Interface Computer School
05.2001 -