Paula Hampton-McCoy
Secretary and Receptionist
Ft. Gibson,OK
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
33
33
years of professional experience
Work History
Secretary and Receptionist
American Service Agency, Inc.
02.1991 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Collected [Type] payments, processed transactions and updated relevant records.
Education
GED -
Indian Capital Technology Center - Sallisaw
Sallisaw, OKSkills
- Reporting and data gathering
Preparing Contract for Deeds, General Warranty Deeds, Quit Claim Deeds filing instruments
I prepared Contract for Deeds, General Warranty Deeds, Quit Claim Deeds filed instruments to different counties. I've worked with a Land Management program receiving and posting payments.
Timeline
Secretary and Receptionist
American Service Agency, Inc.
02.1991 - Current
GED -
Indian Capital Technology Center - Sallisaw
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