Paula Hava
Senior Risk Manager
Kirkland,WA
Summary
Enthusiastic and highly motivated Amazon supply chain senior Risk Manager, with extensive experience in both risk and compliance management. I'm skilled in analyzing data to identify trends, uncover anomalies or risk factors, and communicate effectively with executive leadership or stakeholders to drive alignment on risk mitigation strategies. I'm passionate about risk management, and excited about the opportunity to contribute to the team's continuous improvement and operational excellence
Overview
9
9
years of professional experience
Work History
Risk & Compliance Manager II
Amazon
10.2021 - Current
- Manage end-to-end risk monitoring and escalations for over 2,000 carriers, collaborating with internal stakeholders to resolve noncompliance, or issue fleet grounding and breach of contract as necessary
- Manage monthly carrier network audit to ensure compliance with insurance underwriter requirements, collaborating with partner teams to review and confirm contract language compliance in contrast to state regulations as necessary.
- Developed comprehensive carrier tracking mechanism that provides executive and senior management holistic visibility into carrier insurance renewals, grounding recommendations, policy risks, identified noncompliance, and breach of contract issuance.
- Engage with partner teams including legal, to lead initiatives that innovate or transform supply chain risk identification processes, driving continuous improvement and excellence through process standardization.
- Develop and maintain program documentation, including Standard Operating Procedures (SOPs) and Monitoring & Enforcement Plans (MEPs), to standardize processes, train new team members, and ensure business continuity.
Financial Compliance Analyst
Amazon (Temp)
04.2021 - 10.2021
- Conducted in-depth analysis and of financial data for carriers within Amazon's Last-Mile supply chain segment, ensuring adherence to contract compliance requirements.
- Collaborated with carriers to address and resolve financial noncompliance identified, prior to escalating unresolved items to leadership for breach of contract issuance.
- Updated existing audit mechanism through automation capabilities identified, enhancing reporting efficiencies as well as accuracy, while significantly reducing manual workload.
Payroll & HR Coordinator
Rairdon Inc.
10.2020 - 04.2021
- Executed expansion and development of new HR/Payroll department, implementing standardized processes to enhance operational efficiency and ensure consistency.
- Optimized new hire onboarding process by integrating new employees into HRIS platform as well as managing their IT access across multiple systems, achieving 20% reduction in IT processing times and smoother onboarding experiences.
- Established reporting capabilities based on automation to track employee benefits update requests, as well as to reconcile benefit invoices and enhance data accuracy across accounting platforms.
Financial Operations Lead and Payroll Accountant
Compass Housing Alliance (Nonprofit)
01.2017 - 05.2020
- Led implementation of new financial platform, including vendor coordination and comprehensive process manual development, resulting in full process change from manual processing to automation.
- Managed company payroll data reconciliation, federal reporting, and employee benefits management, ensuring continuous compliance with state and federal regulatory requirements.
- Processed incoming financial donations, as well as executed general accounting tasks like company account reconciliations, ensuring accuracy in financial records and prompt resolution of discrepancies identified.
- Managed dormant financial client accounts and resolved transaction discrepancies in accordance with WA State financial regulations, reducing dormant client accounts maintained by organization by 25%.
Financial Services Team Lead
Opus Bank
05.2015 - 01.2017
- Developed and implemented standardized processes across 10 financial centers, ensuring compliance with federal audit requirements and enhancing operational consistency.
- Oversaw management of Currency Transaction Reports (CTR) and Suspicious Activity Reports (SAR), providing comprehensive risk and compliance training to staff, yielding15% improvement in year-over-year audit compliance rates.
- Conducted general ledger reconciliations and enforced Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations to mitigate financial risks to both clients and institution.
Education
Bachelor of Science - IT & Administrative Management, Cybersecurity
Central Washington University
Skills
Supply Chain Risk & Compliance Management
Financial Data Analysis and Reporting
Project Management
Cross-Functional Collaboration
Recent Accomplishments
Amazon Performance Review(2022): Exceeds High Bar
Amazon Performance Review(2023): Exceeds High Bar
Timeline
Risk & Compliance Manager II
Amazon
10.2021 - Current
Financial Compliance Analyst
Amazon (Temp)
04.2021 - 10.2021
Payroll & HR Coordinator
Rairdon Inc.
10.2020 - 04.2021
Financial Operations Lead and Payroll Accountant
Compass Housing Alliance (Nonprofit)
01.2017 - 05.2020
Financial Services Team Lead
Opus Bank
05.2015 - 01.2017
Bachelor of Science - IT & Administrative Management, Cybersecurity
Central Washington University
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